ADR, Customer Connections, Legal Assistant

Mitsubishi Motors North America, Inc.

. Provide administrative support to the ADR, Customer Connections, Legal, Audit, and Government & Industry Relations teams .

Posted 10/30/2026full-timeFranklin • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while providing administrative support in legal and compliance environments. Proficient in managing confidential information, processing invoices, and coordinating activities across multiple departments.

Highest-signal resume keywords

Legal Administrative SupportInvoice ProcessingDocument ManagementMicrosoft Office Suite ProficiencyNotary Public Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative SupportLitigation SupportReport PreparationRecords ManagementExpense ReportingDispute ResolutionCompliance ActivitiesCalendar ManagementDocument CollectionVendor Payments

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailRelationship Building

Certifications & Qualifications

Notary Public Certification

Industry Keywords

Confidential InformationLegal CorrespondenceCustomer AdvocacyHighly Regulated EnvironmentOperational Activities

About the role

Key responsibilities & impact

Provide administrative support to the ADR, Customer Connections, Legal, Audit, and Government & Industry Relations teams
Manage confidential department mail, legal correspondence, and records
Support dispute resolution, arbitration, litigation, and customer escalation activities
Process lien releases and maintain legal, dispute, and litigation files
Assist with litigation discovery, document collection, reporting, and coordination with internal and external counsel
Monitor critical deadlines and ensure timely completion of legal, operational, and departmental activities
Process invoices, accruals, expense billing, check requests, and payments while maintaining accurate records
Prepare reports, maintain data, and support audits, compliance activities, and special projects
Provide administrative and executive support, including calendar management, meeting coordination, travel arrangements, and expense administration
Partner with regional teams, business stakeholders, and vendors to support issue resolution and departmental objectives
Maintain notary certification and perform notary services as needed
Manage multiple priorities, maintain confidentiality, and deliver high-quality work within established deadlines
Perform other duties and special projects as assigned
Support ADR and Customer Connections billing, calendar management, resolution activities, process improvements, and monthly executive reporting

Requirements

What you’ll need

3+ years of administrative, legal administrative, customer service, or business support experience
Experience managing multiple priorities, deadlines, and confidential information in a fast-paced environment
Strong organizational, communication, and problem-solving skills
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)
Experience preparing reports, maintaining records, and coordinating activities across multiple departments
Ability to work independently while building effective relationships with internal and external stakeholders
Strong attention to detail and commitment to accuracy
Experience supporting legal, dispute resolution, compliance, claims, or customer advocacy functions
Familiarity with litigation support, legal document management, discovery processes, or records retention
Experience processing invoices, accruals, expense reports, or vendor payments
Experience providing administrative support to senior leaders or executives
Notary Public certification or willingness to obtain certification
Experience working in a highly regulated environment requiring discretion and confidentiality
Standard working hours Monday through Friday, 8:00 AM to 5:00 PM
Ability to perform minimal travel primarily to local dealerships and the Franklin, TN technology center

Benefits

Comp & perks

Comprehensive healthcare coverage, including medical, dental, and vision plans
Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required
401(k) with Company match and annual contributions based on years of service
Professional development opportunities, including training, tuition reimbursement, and employee resource groups
Up to 30 days of paid time off, including holidays, vacation, and other leave options
Hybrid working environment with remote and in-office work
Collaborative open workspace