Field Service Engineer

MKS Instruments

. Support high-tech production systems, lasers, motion stages, and MKS Instruments vacuum products .

Posted 10/27/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and maintaining high-tech production systems, including lasers and vacuum equipment, while providing exceptional customer support and training. Proficient in data analysis and skilled in communication, capable of managing tasks independently in a fast-paced environment.

Highest-signal resume keywords

Troubleshooting Electromechanical SystemsCustomer Support and Product TrainingHigh-Tech Production Systems MaintenanceData Analysis ApplicationsExperience with Semiconductor Equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingReactive Gas GeneratorsOptical Gas AnalyzersMass Spectrometry EquipmentVacuum Equipment MaintenanceElectromechanical SubassembliesPC SkillsData AnalysisInstallationRepair

Soft Skills

Interpersonal SkillsCommunication SkillsSelf-ManagementAdaptabilityManual Dexterity

Tools & Technologies

MS OfficeSAP

Certifications & Qualifications

Associate’s Degree

Industry Keywords

High-Tech Production SystemsVacuum ProductsSemiconductor EquipmentCustomer InterfaceInternational Travel

About the role

Key responsibilities & impact

Support high-tech production systems, lasers, motion stages, and MKS Instruments vacuum products
Install, diagnose, and repair reactive gas generators, optical gas analyzers, and mass spectrometry equipment
Troubleshoot electromechanical subassemblies
Maintain operational functionality of scientific and industrial vacuum equipment
Instruct customers in system operation and maintenance
Serve as the company interface with customers and the factory on administrative and technical matters
Determine methods and procedures for new assignments
Provide customer support and product training through USA and international travel
Provide shift, weekend, and on-call coverage as needed

Requirements

What you’ll need

Associate’s degree, or equivalent combination of education and experience
5+ years of related practical experience
Exceptional troubleshooting skills with new electrical, mechanical and vacuum systems
Excellent interpersonal and communication skills
Ability to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision
High degree of proficiency with PC skills including MS Office, SAP, and data analysis applications
Ability to travel 20–30% of the time
Excellent communication and computer skills (MS Office)
Strong analytic, business, interpersonal, and communication skills
Ability to succeed in a fast-paced, rapidly changing, high-tech environment
Experience with semiconductor equipment is advantageous
Ability to travel internationally in support of installations, applications, and product training may be required
Primary consideration will be given to US Citizens and US Green Card Holders because this is required to support certain customers
Must be able to lift up to 50 lbs.
Regularly requires good manual dexterity and coordination

Benefits

Comp & perks

Discretionary annual bonus
Medical, dental and vision health insurance coverage
401(k) with company match
Life and disability insurance
12 paid holidays
Sick time
15 paid vacation days
6 weeks fully paid parental leave
Adoption assistance
Tuition reimbursement