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Senior Business Process Analyst
MKS Instruments. Lead cross-functional process improvement initiatives and evolve enterprise process architecture, including process landscapes, value streams, and end-to-end process models .
About the role
Key responsibilities & impact- Lead cross-functional process improvement initiatives and evolve enterprise process architecture, including process landscapes, value streams, and end-to-end process models
- Use Celonis Process Management and Process Mining where applicable in partnership with Business Process Owners and functional leaders
- Drive continuous improvement of BPM standards, BPMN 2.0 modeling conventions, documentation quality, and governance processes
- Facilitate workshops and change management activities to design future-state end-to-end processes across functions
- Align roles, handoffs, controls, business rules, data, and enabling systems with business strategy and capability models
- Define process performance measures, establish baselines and target outcomes, analyze performance data, and identify root causes using process mining insights
- Develop business cases for process improvements, automation, and AI-enabled opportunities
- Develop and maintain contextualized business knowledge by connecting process models with roles, policies, controls, systems, business rules, KPIs, and operational objectives
- Partner with business and technology teams to identify AI opportunities and translate them into scalable, governed process designs
- Mentor junior analysts, coach process stakeholders, and advance BPM capabilities through training, knowledge sharing, and communities of practice
Requirements
What you’ll need- Bachelor's degree in Business, Information Systems, Operations Management, Engineering, or a related field
- 5+ years of experience in business process management with demonstrated ownership of process architecture and end-to-end process design within a complex organization
- Experience leading cross-functional initiatives from process discovery through implementation, including planning, dependency management, and stakeholder alignment
- Strong communication and facilitation skills with the ability to influence without direct authority, drive decision-making, and manage ambiguity
- Advanced experience with BPM repositories, process modeling tools, and BPMN 2.0
- Strong analytical and systems-thinking capabilities
- Ability to translate business strategy and stakeholder requirements into target-state process designs, business rules, controls, information requirements, and documentation
- Ability to connect processes, roles, systems, data, controls, and performance measures into cohesive business context supporting automation, analytics, and AI-enabled operations
- Proven ability to prioritize and manage multiple process architecture, governance, and improvement initiatives while delivering measurable business outcomes
- Proficiency in Microsoft PowerPoint, Excel, and Word
- Strong English language skills (minimum C1 level)
- Applicants for certain controlled-goods and technologies positions may need to be U.S. persons
- Preferred: Experience with Celonis Process Management, Signavio, ARIS, or similar platforms; enterprise process frameworks; enterprise AI and intelligent automation; enterprise architecture, automation, data, or AI teams; multinational organizations
Benefits
Comp & perks- Remote work from anywhere within the United States
- Option to work in a hybrid capacity from the Andover, Massachusetts office
- Reasonable accommodations for qualified individuals with disabilities