Back Office Specialist

MMDSmart

. Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms .

Posted 10/8/2026full-timeRemote • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and the ability to manage high volumes of tasks while maintaining accurate documentation. Proficient in Excel or Google Sheets for data entry and updates, with a flexible approach to learning new systems and processes.

Highest-signal resume keywords

Attention To DetailExcel SkillsGoogle Sheets SkillsClear CommunicationService Configuration Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntrySpreadsheet FunctionsService ConfigurationTask ManagementOperational Support

Soft Skills

FlexibilityResponsibilityFocusProblem-Solving

Tools & Technologies

Internal PlatformsDatabases

Industry Keywords

TelecomBack OfficeOperational Support

About the role

Key responsibilities & impact

Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms
Check configurations to ensure accurate service setup and billing
Handle operational requests, prioritize tasks, and complete them within agreed timelines
Coordinate with internal teams, clients, and other stakeholders to clarify requests and resolve issues
Maintain accurate task documentation and follow internal procedures
Escalate complex or critical cases and request clarification when instructions or requests are unclear

Requirements

What you’ll need

Strong attention to detail and ability to stay focused on repetitive or detailed tasks
English at B2 level or higher
Practical Excel or Google Sheets skills, including data entry and updating, tables, and basic spreadsheet functions
Ability to learn new platforms, systems, and technical processes quickly
Ability to manage a high volume of tasks and follow step-by-step instructions
Responsible and flexible approach to work
Clear communication
Experience in telecom, back office, or operational support (nice to have)
Experience with service configuration platforms, databases, or other technical systems (nice to have)

Benefits

Comp & perks

Mental health programs
Comprehensive medical insurance
Sports card
Friendly atmosphere
Mentorship
Variety of bonuses and corporate gifts
Free educational events and courses
English classes with native speakers
Professional development opportunities
Choice of remote, office-based, or hybrid working format
Team-building activities