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Catering Sales Manager
Mo' Bettahs. Serve as the first point of contact for catering inquiries for restaurants in the district .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to build relationships while managing catering inquiries and orders. Proficient in coordinating logistics and optimizing processes to enhance guest experiences.
Highest-signal resume keywords
Catering Order ManagementCustomer Relationship BuildingLead Generation and ProspectingMicrosoft Suite ProficiencyRestaurant Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Catering Order ProcessingMenu KnowledgeUpselling TechniquesLogistics CoordinationCustomer Feedback Tracking
Soft Skills
Effective CommunicationProblem-SolvingCustomer Satisfaction FocusAdaptability in Fast-Paced Environments
Tools & Technologies
Microsoft SuiteEmailIPad
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CateringRestaurant OperationsCustomer ServiceLead Pipeline DevelopmentBusiness Prospecting
About the role
Key responsibilities & impact- Serve as the first point of contact for catering inquiries for restaurants in the district
- Prospect for new catering business by visiting local businesses, offices, schools, and organizations
- Drop off menus and samples and build lasting relationships
- Develop and maintain a lead pipeline and follow up to convert prospects into recurring customers
- Respond to inbound calls, emails, and online submissions regarding catering orders
- Provide information about catering menus, pricing, and service options
- Answer customer questions, make recommendations, and upsell catering packages
- Process and confirm catering orders accurately, including guest counts, dietary needs, and delivery or pickup times
- Coordinate order and delivery fulfillment with Mo’ Bettahs locations
- Communicate with the general manager and team to ensure timely preparation and delivery
- Follow up with customers to confirm details, provide updates, and ensure satisfaction
- Maintain a catering order log and track order volume, customer feedback, new accounts, and repeat business
- Work with restaurant leadership to optimize the catering process
- Identify opportunities to improve efficiency and guest experience
- Assist in resolving catering-order issues and ensuring positive customer outcomes
Requirements
What you’ll need- At least 18 years old
- Must be authorized to work in the US
- Must have a valid driver's license
- Restaurant experience preferred
- Available to work Monday–Sunday
- Basic computer experience, including Microsoft Suite, email, and iPad
- Ability to travel 50% of the time
- Ability to see, hear, and speak verbally and audibly
- Ability to ascend and descend stairs
- Ability to sit and stand for extended periods
- Ability to lift up to 30 pounds
- Ability to bend, stoop, and kneel
- May be required to work outside in various weather conditions
- May be required to work on a computer for extended periods
- Ability to drive or travel by car, air, or other transportation for business purposes
- Ability to function effectively in a fast-paced working environment
- Must report to work responsive, free from sedatives, and in a non-sedative state
- Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform essential job functions
Benefits
Comp & perks- Equal opportunity employer
- No specific benefits or compensation extras stated