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About the role
Key responsibilities & impact- Prepare, submit, and manage provider credentialing and payer enrollment applications for commercial, Medicare, Medicaid, and other health plans
- Coordinate initial credentialing, recredentialing, and provider data maintenance for physicians and advanced practice providers
- Maintain accurate provider files, including CAQH profiles, NPI information, state licenses, DEA certificates, malpractice insurance, board certifications, and other required documentation
- Maintain credentialing, enrollment, and contracting records in CredentialStream and other designated databases
- Monitor credentialing and enrollment statuses through payer portals and follow up to ensure timely approvals
- Track expiration dates for licenses, certifications, malpractice coverage, and other required documents
- Respond to payer requests for additional documentation or clarification
- Communicate status updates to leadership, billing managers, clinic managers, providers, and other stakeholders
- Assist with onboarding new providers, including credentialing timelines, payer enrollments, and hospital privileging requirements
- Support provider offboarding, including payer terminations and record updates
- Maintain confidentiality and ensure compliance with HIPAA and organizational policies
- Proactively identify and resolve credentialing or enrollment delays
- Maintain complete, accurate, and organized records and manage multiple provider enrollment timelines and deadlines
Requirements
What you’ll need- High school diploma or equivalent required
- Minimum of 2 years of experience in provider credentialing, payer enrollment, medical staff services, or healthcare administration required
- Working knowledge of CAQH, PECOS, NPPES, and payer enrollment portals required
- Experience maintaining provider records and credentialing databases, including CredentialStream or similar credentialing software
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Ability to prioritize tasks and manage multiple deadlines effectively
- Ability to work independently and collaboratively in a remote environment
- Proficiency in Microsoft Office Suite, EHR systems, practice management software, and online credentialing portals
- Strong problem-solving and follow-up skills
- Experience with commercial and government payer enrollment processes strongly preferred
- Experience with hospital privileging and provider onboarding preferred
- Prior experience in allergy, asthma, or specialty medical practices is a plus
- Occasional overtime may be required
- Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed
- Frequent use of hands and fingers for patient care and equipment operation
- Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with employer matching
- Paid time off (PTO)
- Sick time
- Floating holidays
- Holiday pay
- Competitive compensation
- Professional development opportunities
- Supportive, mission-focused culture
