Senior Knowledge Resource Specialist

Modern Technology Solutions, Inc. (MTSI)

. Design and deliver tailored training programs for project and program management personnel .

Posted 10/17/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training programs for project management personnel, utilizing data-driven approaches to analyze training needs and measure program impact. Proficient in knowledge management and learning management systems, with strong facilitation and organizational skills.

Highest-signal resume keywords

Training Program DesignProject Management ExperienceFacilitation SkillsKnowledge Management ProficiencyPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DeliveryNeeds AssessmentData AnalysisCurriculum DevelopmentAgile MethodologyWaterfall MethodologyPMI StandardsInstructional DesignTraining Effectiveness MeasurementProject Documentation

Soft Skills

Strong Communication SkillsExcellent Organizational SkillsPresentation Skills

Tools & Technologies

Microsoft ProjectJiraSmartsheetSharePointConfluenceGatewayCornerstoneArticulate 360

Certifications & Qualifications

PMP Certification

Industry Keywords

Project ManagementTraining FacilitationKnowledge ManagementOperational DivisionsPPM Community of Practice

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Design and deliver tailored training programs for project and program management personnel
Conduct needs assessments across operational divisions and infrastructure teams
Facilitate workshops, webinars, and one-on-one coaching sessions
Update training materials to reflect evolving standards and industry best practices
Develop and maintain on-demand training resources in Gateway and Gateway+
Develop and maintain a centralized repository of templates, lessons learned, case studies, and project documentation
Curate and disseminate best practices across a portfolio of more than 100 projects
Support the PPM Community of Practice and forums for project managers
Document internal PPMCOE knowledge-resource processes and develop internal training guides
Collect participant and project-team feedback to refine programs
Track training effectiveness through participation, satisfaction, tool adoption, and project-success metrics
Coordinate training schedules, venues, logistics, and virtual platforms
Maintain training attendance and certification records
Provide data for PPMCOE reporting
Lead instructional deliverables, curriculum maintenance, instructional backlog identification, and knowledge-resource gap analysis
Coordinate live instructional delivery with the PPM Community of Practice

Requirements

What you’ll need

Bachelor’s degree in business administration, Project Management, Organizational Development, or a related field
5+ years of experience in project management, training facilitation, or knowledge management
Experience designing and delivering training programs, ideally in project management or technical disciplines
Familiarity with Agile, Waterfall, and PMI standards
Familiarity with Microsoft Project, Jira, or Smartsheet
Strong facilitation and presentation skills
Excellent organizational and communication skills
Proficiency in knowledge management platforms such as SharePoint and Confluence
Proficiency in learning management systems such as Gateway/Cornerstone
Ability to analyze training needs and measure program impact using data-driven approaches
PMP certification, master’s degree, and Articulate 360 proficiency are a plus, not required
Occasional travel availability of up to 10%

Benefits

Comp & perks

New hires accrue 20 days of PTO and 10 holidays per year
Zero deductible health plans
Flexible schedules
Up to $10,000 annual education/training reimbursement
Company-funded Employee Stock Ownership Plan (ESOP)
6% 401(k) match with immediate vesting
Semi-annual bonus opportunity/eligibility
Career mentorship programs
Life and disability insurance
Optional zero deductible Blue Cross/Blue Shield health insurance plan
100% employee-owned company