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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including scope ownership, budget management, and client relationship building. Proven ability to coordinate teams, manage timelines, and ensure project deliverables meet quality standards.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementBudget ManagementTeam LeadershipCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project SchedulingResource PlanningRisk IdentificationDocumentation ManagementForecasting
Soft Skills
Organizational SkillsAdaptabilityClient-Focused ApproachNegotiation SkillsProblem-Solving
Industry Keywords
Client ServicesAgency OperationsProject DeliverablesThird-Party CoordinationAction Item Tracking
About the role
Key responsibilities & impact- Own project scope, deliverables, timelines, and milestones
- Build and maintain project schedules
- Manage project budgets, burn, forecasting, and profitability
- Develop and maintain project resource plans
- Coordinate with external vendors, freelancers, and third-party resources
- Partner with creative leadership to provide teams with information, resources, timelines, and support
- Own intake of client briefs and ensure deliveries reflect client direction
- Manage day-to-day client communication and expectations
- Run project meetings and maintain clear action items and next steps
- Track approvals, feedback, and dependencies
- Identify risks, scope changes, resourcing needs, and budget or timeline issues
- Escalate issues and develop solutions
- Maintain project documentation and systems of record
- Ensure projects are delivered on time, on budget, and to expected quality
- Identify opportunities for additional work or deeper client relationships and surface them to Accounts
Requirements
What you’ll need- 3-7 years experience building and managing strong client relationships in project manager, project coordinator, or client services roles
- Desire to provide enthusiastic, friendly client experiences that go above and beyond nuts and bolts conversations
- Ability to set and negotiate expectations, anticipate internal team needs, and set creatives up for success
- Experience managing multiple concurrent tasks/projects across timelines, scopes, and budgets
- Excellent and timely communication skills, including compiling, documenting, and communicating project requirements, resource plans, and calendar conflicts
- Highly organized nature and ability to adapt to agency-wide organizational systems
- Willingness to support accounts and creative teams during off hours when seasonal agency needs require an “all hands on deck” approach
- Proven experience managing teams of 10+ people and projects with six-figure budgets
Benefits
Comp & perks- Hybrid: no mandate + flexible schedules
- Health, Dental, Vision, and FSA
- 401K and pre-tax commuter benefits
- Unlimited PTO
- Long-term disability and life insurance
- 4 weeks Modicum Paid Family Leave + NY State Leave
- Home office setup stipend
- Free Calm membership
- Computer buyback program
- Perks at Work discount program
