Chief of Staff

Modus

. Partner with the Managing Director to turn leadership priorities into clear, owned strategic initiatives with scope, milestones, and decision points .

Posted 11/3/2026full-timeNew York City • New York • United StatesLead💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational support capabilities, including project management, strategic initiative execution, and cross-functional collaboration. Proficient in managing executive agendas, budgets, and communications while driving accountability and operational efficiency.

Highest-signal resume keywords

Project ManagementOperational SupportCross-Functional CollaborationStrategic Initiative ExecutionExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementSpreadsheet ModelingP&L AnalysisProcess OptimizationOperational Efficiency

Soft Skills

Organizational SkillsInfluencing Without AuthorityConfidentialityJudgment in Sensitive SituationsAbility to Handle Ambiguity

Tools & Technologies

SlackGoogle WorkspaceHubSpotProject Management Platforms

Industry Keywords

Professional ServicesChief of StaffExecutive SupportFast-Paced Environment

About the role

Key responsibilities & impact

Partner with the Managing Director to turn leadership priorities into clear, owned strategic initiatives with scope, milestones, and decision points
Drive initiatives forward week to week, unblock owners, escalate early, and bring recommendations to the Managing Director
Own the leadership operating rhythm, including partner meetings, monthly business reviews, quarterly planning, and OKR check-ins
Prepare agendas and pre-reads, capture decisions, track action items, and ensure follow-through
Maintain a single view of internal projects, including status, owners, and priorities, and help sequence work against capacity and budget
Run regular portfolio reviews so leadership knows what is on track, at risk, or ready to stop
Provide operational support across IT and systems, purchasing, resourcing, and office logistics
Manage approvals, vendor and software requests, budgets, and renewals on behalf of the Managing Director
Draft internal communications, briefings, and decision memos
Help align teams across the US, the Philippines, and LatAm on policies and ways of working
Manage the Managing Director’s agenda, inbox, and time
Work collaboratively cross-functionally within Modus and handle other related duties and special projects

Requirements

What you’ll need

3 to 5 years of relevant experience in operations, program or project management, consulting, or a Chief of Staff or executive support role, with a preference for professional services background
Located in NYC metro area with flexibility to meet onsite 1-2 days/week to collaborate with Managing Director
A consistent track record of moving cross-functional initiatives from idea to delivery in a fast-paced environment
Exceptional organizational skills and comfort juggling many workstreams at once
Ability to drive accountability and influence without direct authority
Confidentiality and good judgment in sensitive situations
Practical experience handling tactical operational duties for a company while also driving big-picture initiatives
Comfort with numbers: ability to build a model in a spreadsheet, read a P&L, and explain what a utilization figure means
Exceptional written and verbal communication skills, comfortable working with senior leaders
Fluency with modern tools such as Slack, Google Workspace, HubSpot, and project management platforms
Keen interest in using AI to work smarter
Demonstrated passion for operational efficiency and process optimization
Ability to handle ambiguity and open-ended problems