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Senior Director – National Accounts
Mohawk Industries. Serve as lead Account Manager supporting Lowe’s and build strong customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, strategic planning, and team leadership to drive sales growth and operational excellence. Proficient in analyzing market trends and performance metrics to inform business decisions and enhance customer relationships.
Highest-signal resume keywords
Account ManagementSales Strategy DevelopmentTeam LeadershipMarket AnalysisInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AnalysisOperational ExecutionAssortment StrategySKU ProductivityProject Management
Soft Skills
Excellent CommunicationProblem SolvingOrganizational SkillsInfluencing SkillsMultitasking
Tools & Technologies
Microsoft Office Suite
Industry Keywords
Customer Relationship ManagementSupply Chain ExecutionMarket TrendsCompetitive PerformanceCross-Functional Collaboration
About the role
Key responsibilities & impact- Serve as lead Account Manager supporting Lowe’s and build strong customer relationships
- Partner with Lowe’s merchants and cross-functional teams to drive sales, operational execution, and long-term account growth
- Analyze POS, inventory, assortment, competitive performance, and market trends to identify growth opportunities
- Translate weekly and YTD results into actionable recommendations for in-store and online channels
- Lead and support high-functioning, motivating teams
- Lead assortment strategy, line reviews, resets, and SKU productivity
- Identify underperforming items, recommend replacements, evaluate expansion opportunities, and support product launches and buybacks
- Develop and execute Lowe’s account plans and growth strategies
- Manage inventory and supply-chain execution, including in-stocks, order activity, expansions, and project requirements
- Partner with Planning, Marketing, Product, Operations, Customer Service, and internal teams to execute Lowe’s programs
- Conduct in-person and virtual customer meetings and sales presentations
- Present recommendations, programs, pricing, business opportunities, and account performance to Lowe’s stakeholders
- Provide regular updates and analysis to senior leadership on performance, opportunities, risks, market dynamics, and recommended actions
- Make informed business decisions based on customer, company, competitive, industry, and market knowledge
- Communicate across the Lowe’s account team and broader organization
- Work collaboratively from the Mooresville, NC office and participate in customer and internal meetings
- Perform other duties supporting Lowe’s and broader business objectives
Requirements
What you’ll need- Bachelor’s degree in a related field preferred
- 12+ years’ relevant experience OR equivalent combination of education and experience
- 7+ years of management experience
- Holistic, integrated understanding of organizational context
- Understanding of people management strategies and developing team members into successful leaders
- Ability to lead through other leaders
- Ability to lead and support the function while achieving impact across functional areas
- Ability to influence others in sensitive situations while preserving relationships
- Excellent communication, problem solving, and organizational skills
- Ability to multitask, prioritize, delegate, and manage time effectively
- High level of integrity and discretion when handling sensitive and confidential data
- Proficient using Microsoft Office Suite products
- High degree of professionalism, judgment, maturity, and resourcefulness
- Ability to lift 50 pounds regularly
Benefits
Comp & perks- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
- Comprehensive benefits package
- Career opportunities
- Family-friendly work environment
- Promotion-from-within opportunities
- Creative and growth-oriented work environment