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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical solution design and implementation, with a strong focus on customer engagement and the ability to communicate complex product offerings effectively. Proficient in working with APIs and collaborating with cross-functional teams to enhance product development based on merchant feedback.
Highest-signal resume keywords
Customer-Facing Technical Role ExperienceAPI Solution DevelopmentStrong Discovery SkillsTechnical Product ExplanationCollaboration with Senior Executives
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution DesignImplementation SupportPayment SolutionsTechnical WorkshopsCustom DemosProof-of-ConceptsAPI IntegrationProcess ImprovementTechnical DiscoveryMerchant Requirements Mapping
Soft Skills
Technical CuriosityCommercial MindsetCustomer Minded ApproachClear CommunicationStakeholder Management
Industry Keywords
SaaS PlatformsMarketplacesPayment MethodsConnect PropositionTechnical Customer SuccessSales EngineeringPre-SalesPartner AcquisitionProduct RoadmapDeal Health
About the role
Key responsibilities & impact- Support partners who bring processing volume to Mollie, including SaaS platforms and marketplaces
- Lead discovery, solution design, and implementation support for partner deals
- Join forecasting meetings with the Connect leadership team and provide an objective view of technical deal health
- Hold regular one-on-ones with partner acquisition managers to align on deal details and next steps
- Support events and pitches for the commercial team
- Contribute to process improvement and internal product feedback
- Lead technical discovery sessions to understand and map complex merchant requirements
- Design and present tailored payment solutions mapping Mollie APIs and products to business needs
- Build and deliver custom demos, proof-of-concepts, and technical workshops
- Act as the technical expert with Account Executives to overcome objections and close strategic deals
- Collaborate with Product and Engineering teams to channel merchant feedback into the product roadmap
Requirements
What you’ll need- 2 to 3+ years of experience in a customer-facing, technical role
- Customer-facing experience with a technical product, such as pre-sales, solutions engineering, sales engineering, or technical customer success
- Comfortable working with APIs, with the ability to demo and build solutions on top of them
- Strong discovery skills: understanding what a partner needs and judging what's feasible with the product
- Ability to explain a complex product, including payment methods, sub-products, and the Connect proposition, to both technical and commercial audiences
- Experience working with both internal and external senior executives stakeholders
- Technically curious, commercially minded, and customer-minded approach
- Comfortable with clear rules of engagement, saying no and pushing back when needed
- CV must be submitted in English
- Must address visa and work authorization questions for the country of application
Benefits
Comp & perks- Regular feedback and performance reviews
- Fair and transparent salary reviews
- Tools, trust and opportunities for personal and professional growth
- Opportunities to move into new roles or take on new projects
- Internal career development opportunities
- Balanced work environment
- AI tools and practices integrated across teams and roles
