Solutions Engineer II

Momentive Software

. Deliver in-depth product demonstrations and presentations showing product value and capabilities .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering product demonstrations and technical support while collaborating with sales teams to develop customized solutions. Proficient in managing multiple priorities and maintaining up-to-date knowledge of product features and industry trends.

Highest-signal resume keywords

Product DemonstrationsTechnical SupportSales CollaborationMicrosoft Office 365CRM Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product TrainingTroubleshootingRFP ResponsesSolution DocumentationAnalytical Abilities

Soft Skills

Strong Verbal SkillsStrong Written SkillsOrganizational SkillsCustomer-First MindsetProblem-Solving

Tools & Technologies

SalesforceDemo EnvironmentsKnowledge Resources

Industry Keywords

Nonprofit TechnologyAssociation SupportCustomer Escalations

About the role

Key responsibilities & impact

Deliver in-depth product demonstrations and presentations showing product value and capabilities
Partner with Account Executives to win new business and provide technical expertise throughout sales opportunities
Understand customer requirements and develop customized solutions for specific goals
Plan and prepare demos with minimal guidance
Answer technical questions and provide product training and troubleshooting support during evaluations or pilots
Build and maintain demo videos and demo environments
Contribute to RFP responses and answer technical follow-up questions
Troubleshoot and resolve demo or environment issues
Document solution details and customer feedback
Keep knowledge resources and demo environments current
Share feedback with Product Management
Stay current on product features, nonprofit and association technology trends, competitive products, and emerging tools
Share knowledge with newer Solutions Engineers
Assist with customer escalations and other duties assigned by the manager
Report to the Manager/Director, Solutions Engineering and collaborate with Sales, Product, and Customer Success

Requirements

What you’ll need

2-4 years of experience in a sales, technical support, or engineering role
Bachelor's degree in computer science, engineering, or a related field
Experience supporting associations or nonprofit organizations is a plus
Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
Ability to learn and master new software and product updates quickly
Familiarity with CRM systems, Salesforce preferred
Strong verbal, written, and presentation skills
Ability to work independently and manage multiple, shifting priorities across several opportunities in a fast-paced environment
High attention to detail and strong organizational skills
Customer-first mindset with excellent service orientation
Strong problem-solving, research, and analytical abilities
Coachable, with a genuine desire for continuous improvement
Comfortable working normal office hours with extended periods of computer use
Occasional travel may be required
Eligibility to work in the United States without sponsorship
Minimum age of 18

Benefits

Comp & perks

Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility