Head of PMO

Mondia Group

. Own the group operating rhythm, including monthly business reviews, quarterly business reviews and annual planning, tracking decisions and actions to closure .

Posted 10/10/2026full-timeMadrid • SpainLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading PMO functions and managing complex, cross-functional strategic initiatives, with a strong focus on productivity and efficiency through KPI frameworks. Proficient in AI adoption and governance, with a solid understanding of cloud technologies and financial acumen to drive cost savings and operational excellence.

Highest-signal resume keywords

12+ Years Experience In OperationsPMO LeadershipAI Adoption And GovernanceKPI Framework DevelopmentChange Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementProcess ImprovementFinancial ManagementData AnalysisOperational ExcellenceStrategic Initiative DeliveryCross-Functional LeadershipBusiness Case DevelopmentRisk ManagementPerformance Monitoring

Soft Skills

Excellent CommunicationInfluencing Without AuthorityRelationship BuildingTeam LeadershipDiplomacy

Tools & Technologies

Power BITableauJiraConfluenceMS ProjectSmartsheetExcelCloud TechnologiesSaaSMicroservices

Certifications & Qualifications

PMPPgMPLean Six Sigma

Industry Keywords

MobileTelcoDigital MediaTechnologyInternational OrganisationTransformationStrategy ExecutionOperational RiskBusiness ContinuityCost Optimisation

Tech Stack

Tools & technologies

CloudMicroservicesPMPTableau

About the role

Key responsibilities & impact

Own the group operating rhythm, including monthly business reviews, quarterly business reviews and annual planning, tracking decisions and actions to closure
Oversee delivery performance across business units, including client and partner launches, against scope, time, quality and cost
Establish delivery governance, service standards and escalation paths
Manage cross-functional dependencies across Commercial, Product, Technology, Content and Finance
Lead group-wide capacity and resource planning
Lead and develop the Group PMO team and set programme and project management frameworks, standards and tools
Own the group project portfolio, including intake, business case review, prioritisation and resource allocation
Maintain RAID logs, decisions and actions logs, portfolio reporting and executive dashboards
Embed project closure, benefits tracking and lessons-learned practices
Translate strategy and annual objectives into a prioritised roadmap of company initiatives
Lead or sponsor strategic initiatives such as market entries, operating model changes, migrations, integrations and transformation programmes
Define business cases, success measures and expected benefits, and track benefits realisation
Lead change management and communication for initiative adoption
Run the group operational excellence programme and redesign core business processes
Identify and lead process automation opportunities
Own documentation of policies, processes and procedures and ensure adoption
Build and own the group AI adoption roadmap and take AI use cases from pilot to production
Define and track AI business impact and establish responsible AI governance
Drive AI literacy and adoption through training, playbooks and champions
Design and own productivity and efficiency KPI frameworks, baselines, targets and performance reporting
Build a single source of truth for operational data and dashboards with Finance and Data teams
Run performance reviews and agree corrective actions
Monitor operating costs, budget adherence and programme/project spend with Finance
Deliver cost-optimisation opportunities and govern investment decisions
Oversee vendor and supplier governance
Contribute to operating model, organisational design and workforce planning
Maintain the operational risk register and business continuity plans
Build a culture of high performance, accountability and continuous improvement
Advise the COO, CEO and Executive Team and communicate progress to stakeholders

Requirements

What you’ll need

12+ years’ experience in operations, PMO, transformation or strategy-execution roles, including at least 5 years leading a PMO, business operations or operational excellence function
Proven track record of delivering complex, cross-functional strategic initiatives in an international, multi-market organisation, preferably in the mobile, telco, digital media or technology sector
Demonstrated experience defining and running productivity and efficiency KPI frameworks, with quantifiable improvements delivered
Strong commercial and financial acumen, with a track record of delivering verified cost savings, building business cases and managing budgets, programme financials and benefits realisation
Experience with process improvement (e.g. Lean, Six Sigma) and portfolio and project methodologies (Agile/Scrum, PRINCE2/MSP or equivalent); certifications such as PMP, PgMP or Lean Six Sigma are an advantage
Highly analytical, with advanced Excel and dashboarding/BI skills (e.g. Power BI, Tableau) and proficiency in tools such as Jira, Confluence, MS Project and Smartsheet
Demonstrable, hands-on experience using AI to make a business more scalable, efficient and effective, with concrete examples of AI use cases taken from pilot to production and their measured business impact
Practical understanding of current AI capabilities and limitations (e.g. generative AI, LLM-based assistants and agents, workflow automation, predictive analytics) and of how to govern them responsibly
Experience leading the change management needed for AI adoption, bringing teams along rather than imposing tools on them
Excellent written and verbal communication, including executive-level reporting and board-ready presentations
Diplomatic ability to influence without authority at all levels, build lasting relationships with internal and external stakeholders, mediate disagreements and negotiate agreeable resolutions
Proven people leader who builds, develops and retains high-performing teams
Solid technical understanding of cloud technologies, infrastructure, SaaS, web-based systems and microservices, sufficient to engage credibly with technology teams
Degree in Business, Engineering or a related field; an MBA is an advantage

Benefits

Comp & perks

Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.