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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and building scalable systems using MongoDB, with a strong focus on customer success and technical guidance. Proven ability to collaborate with sales teams and communicate complex technical concepts effectively to diverse audiences.
Highest-signal resume keywords
MongoDB Architecture PatternsCustomer Success ManagementPre-Sales ExperienceModern Scripting LanguagesDistributed Systems Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MongoDBPythonNode.jsSQLC/C++JavaC#Cloud Systems DesignMicroservicesDevOps
Soft Skills
Presentation SkillsCommunication SkillsInterpersonal SkillsStrategic ThinkingMentoring
Industry Keywords
Customer Facing RoleEnterprise SoftwareAccount PlanningTechnical DiscoveryAccount-Based Marketing
Tech Stack
Tools & technologiesCloudDistributed SystemsJavaJavaScriptMicroservicesMongoDBNode.jsPythonSQLC++
About the role
Key responsibilities & impact- Guide customers and users to design and build reliable, scalable systems using MongoDB’s data platform
- Take direct responsibility for customer success, including software design, deployment, and operations
- Work closely with sales executives to solve business problems, win deals, and drive business growth
- Serve as a trusted advisor to users ranging from startups to large enterprise IT organizations
- Design scalable and performant applications, systems, and infrastructure for large software projects leveraging MongoDB
- Guide customers on MongoDB architecture patterns, optimization strategies, and business value
- Collaborate with sales on account planning, opportunity prioritization and qualification, pipeline generation, technical discovery, demos, proof of value, presentations, sizing, and documentation
- Generate demand through technical initiatives, industry trade shows, and account-based marketing events
- Foster customer relationships, build champions, and ensure customer success and satisfaction
- Innovate and improve MongoDB solutions and processes, relay field feedback to the product team, and mentor Solutions Consulting team members
- Engage in ongoing training and professional development
- Help customers with cloud systems, microservices, DevOps, security, generative AI, and RAG architectures
Requirements
What you’ll need- Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
- Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience designing with scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
Benefits
Comp & perks- Employee affinity groups
- Fertility assistance
- Generous parental leave policy
- Supportive and enriching culture
- Necessary accommodations for individuals with disabilities within the application and interview process
- Ongoing training and professional development
