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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing clinical operations and travel team performance, ensuring compliance and quality in patient care. Proficient in data analysis and communication, with a focus on optimizing operations and achieving key performance indicators.
Highest-signal resume keywords
Clinical Operations ManagementData Analysis and ReportingElectronic Medical Record (EMR) ExperienceTeam Leadership and DevelopmentManaged Care Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance ManagementScheduling Systems ManagementClinical Documentation IntegrityPatient Experience AccountabilityTalent AcquisitionMulti-State Licensing ManagementCare ManagementManaged Care PartnershipsHigh-Risk Patient Population Management
Soft Skills
Verbal CommunicationWritten CommunicationVisual CommunicationMulti-TaskingChange Management
Tools & Technologies
Microsoft Office SuiteCare Management Platform
Certifications & Qualifications
BS/BA DegreeMBA or MHA (Preferred)
Industry Keywords
Managed CareDelegated Risk PartnershipsClinical Staff SupervisionHome Health EnvironmentPatient Care Management
About the role
Key responsibilities & impact- Direct administrative supervision of Travel Team operations
- Coordinate travel assignments with market leaders to optimize Travel APP support for Market Operations
- Manage staff capacity, productivity, and quality
- Manage scheduling efforts and oversee scheduling systems, processes, and performance
- Lead daily, weekly, and monthly team meetings alongside the physician counterpart
- Develop reports, conduct data analysis, and determine root causes for team KPIs and trends
- Lead clinical operations between market, regional, and centralized cross-functional stakeholders
- Ensure the integrity, timeliness, and quality of clinical documentation in Monogram Health’s EMRs
- Manage, monitor, and report compliance risks, issues, and concerns
- Be accountable for patient experience (NPS)
- Support talent acquisition, interviewing, and hiring of clinical and operations team members
- Onboard, train, and support development paths for field-based team members
- Manage licensing and credentialing needs for multi-state licensed Travel APPs
- Achieve company organizational key results and key performance indicators
- Champion change, implement strategic priorities, optimize operations, deliver results, and drive great culture
Requirements
What you’ll need- BS/BA or equivalent experience required
- MBA, MHA, or similar degree is a plus
- Minimum of three (3) years of previous experience working in managed care or delegated risk partnerships
- Experience supervising nurse practitioners
- Experience partnering with physicians to drive results
- Proven accountability for performance and driving results
- Ability to multi-task and manage a large volume of concurrent priorities
- Comfortable using, interpreting and drawing conclusions from large data sets
- Demonstrated verbal, written, and visual communication skills
- Proficient with Microsoft Office Suite (Word, Excel, Power Point, etc.)
- Electronic Medical Record (EMR)/Care Management Platform experience required
- Experience managing a high-risk patient population and leading clinical staff in care management, managed care, and/or home health environment is preferred
Benefits
Comp & perks- Medical, dental, and vision insurance
- Employee assistance program
- Employer-paid and voluntary life insurance
- Disability insurance
- Health and flexible spending accounts
- 401k with employer match
- Financial wellness resources
- 20 PTO days
- 7 paid holidays
- 1 floating day
- Paid parental leave
- Work life assistance resources
- Physical wellness perks
- Mental health support
- Employee referral program
- BenefitHub employee discounts