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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process discovery, mapping, and improvement using BPMN 2.0, along with strong capabilities in business process automation and documentation. Proficient in identifying inefficiencies and implementing TO BE processes while collaborating with various business areas.
Highest-signal resume keywords
BPMN 2.0 Process ModelingProcess Automation Using BPMSBusiness Process DocumentationContinuous Improvement MethodologiesAgile Scrum Methodology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DiscoveryAS IS Process AnalysisTO BE Process DesignFlowchart CreationPerformance Indicators (KPIs)Business Rules DocumentationOperating Procedures DevelopmentProcess Inputs and Outputs IdentificationDigital Transformation ProjectsRACI Matrix Knowledge
Soft Skills
CollaborationInterviewingMeeting FacilitationProblem-SolvingCommunication
Tools & Technologies
Bizagi ModelerVisioHefloIBM BPMBPMS Solutions
Industry Keywords
Business Process ManagementProcess ImprovementLeanPDCAOrganizational Change Management
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Conduct process discovery and mapping meetings
- Map processes using BPMN notation
- Identify variations in business processes
- Map business rules
- Identify improvement opportunities in collaboration with business areas
- Design TO BE processes to implement improvement opportunities
- Produce business process documentation
- Prepare estimates for BPM projects
- Establish implementation plans for new TO BE business processes
- Automate business processes using BPMS solutions (Heflo and/or IBM BPM)
Requirements
What you’ll need- Bachelor's degree completed.
- Experience in process and business discovery and mapping.
- Knowledge of AS IS process analysis and documentation (current-state scenario).
- Knowledge of TO BE process design and definition (future-state scenario).
- Advanced proficiency in process modeling using BPMN 2.0.
- Experience with modeling tools such as Bizagi Modeler, Visio, or equivalent platforms.
- Ability to identify bottlenecks, rework, inefficiencies, and improvement opportunities.
- Experience conducting interviews and meetings to gather process information.
- Knowledge of identifying and documenting business rules.
- Experience creating flowcharts and process documentation.
- Knowledge of developing operating procedures and work instructions.
- Ability to identify process inputs, outputs, owners, and control points.
- Experience validating mapped processes with business areas.
- Knowledge of continuous improvement methodologies, Lean, and PDCA.
- Knowledge of the RACI matrix.
- Experience defining performance indicators (KPIs) and SLAs.
- Knowledge of process automation and RPA.
- Familiarity with integration between enterprise systems.
- Knowledge of functional requirements gathering.
- Experience in digital transformation projects.
- Knowledge of organizational change management.
- Experience with processes involving multiple business areas and systems.
- Experience working with the Agile Scrum methodology.
Benefits
Comp & perks- Health Insurance
- Dental Insurance
- Life Insurance
- Childcare Assistance
- Transportation Allowance
- Meal Voucher
- Wellhub (formerly Gympass)
- Employee Benefits Club