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MOO

Account Specialist

MOO

. Nurture and qualify inbound and outbound prospects to provide higher-quality leads for the new business team .

Posted 9/18/2026full-timeRemote • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and qualification, utilizing CRM tools like Salesforce to manage customer interactions and optimize outreach strategies. Proven ability to exceed performance metrics in a fast-paced environment while maintaining a solution-oriented and professional approach.

Highest-signal resume keywords
Lead GenerationSalesforce CRMOutbound ProspectingAccount ManagementTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lead QualificationSales EnablementCampaign DevelopmentOutbound SalesCustomer Interaction Documentation
Soft Skills
Goal-OrientedTeam PlayerPositive AttitudeSolution-OrientedSelf-Starter
Tools & Technologies
CRM ToolsSales Automation Tools
Industry Keywords
Business ServicesUS ClientsAccount ExpansionProspect JourneyHigh-Volume Environment

About the role

Key responsibilities & impact
  • Nurture and qualify inbound and outbound prospects to provide higher-quality leads for the new business team
  • Exceed daily metrics of 35 outbound phone calls and email activity
  • Locate ideal contacts in organizations and set appointments with new business team members
  • Provide feedback and identify opportunities to improve campaign development, sales enablement, positioning and the prospect journey
  • Use CRM and automation tools for outreach and document customer interactions in Salesforce
  • Optimize current outbound channels and help test new sales/prospecting channels
  • Engage in weekly coaching sessions and one-to-one meetings with the manager
  • Serve as the dedicated point of contact and voice of MOO for Business Services clients
  • Manage a book of business and execute targeted account expansion to identify revenue opportunities
  • Grow accounts to a level suitable for graduation to the wider Returning Business team

Requirements

What you’ll need
  • Experience of generating and qualifying sales leads is essential
  • Able to work in a fast-paced, high-volume environment
  • Goal-oriented and enjoy chasing targets
  • Love growing and learning new skills
  • Ability to manage time effectively in a remote environment
  • Team-player with a positive attitude
  • Solution-oriented
  • Professional, friendly and helpful on the phone and in writing
  • Highly motivated self-starter who loves to test and explore new challenges
  • Nice to have: Experience working with US clients or for a US company
  • Nice to have: Chat experience
  • Nice to have: Basic knowledge of design/print

Benefits

Comp & perks
  • 19 days holiday, rising by one day for each year employed for 5 years
  • Matched pension scheme
  • Paid parental leave
  • Private healthcare
  • Life insurance
  • Flexible work schedules
  • Hybrid and remote working for certain roles