Director – Prime Brokerage Client Operations

Morgan Stanley

. Execute and oversee complex operational processes across the full trade lifecycle, from execution through settlement .

Posted 10/9/2026full-timeSouth Jordan • Utah • United StatesLead💰 $64,000 - $107,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex operational processes throughout the trade lifecycle, with a strong focus on client operations, risk management, and process improvement. Proficient in delivering insights and reporting to senior management while effectively collaborating with global stakeholders.

Highest-signal resume keywords

End-To-End Trade Lifecycle ManagementClient Operations ExpertiseOperational Risk AwarenessProcess Improvement InitiativesStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Break and Fails ManagementOperational Procedures DesignRoot Cause AnalysisData-Driven RecommendationsOperational Controls Implementation

Soft Skills

Problem SolvingIndependencePrioritizationCollaboration

Tools & Technologies

Microsoft Office

Industry Keywords

Prime BrokerageEquity ProductsFixed Income ProductsOperational ProjectsChange Initiatives

About the role

Key responsibilities & impact

Execute and oversee complex operational processes across the full trade lifecycle, from execution through settlement
Serve as a subject matter expert for Prime Brokerage Client Operations, supporting Equity and Fixed Income products
Investigate and resolve complex client and market breaks
Drive root cause analysis and sustainable process improvements
Identify operational risk in day-to-day activities and escalate issues with clear, data-driven recommendations
Partner with global stakeholders across Operations, Business Units, Technology, and Risk & Control
Contribute to and support global projects and change initiatives
Provide clear, timely reporting and insights to senior management and key stakeholders
Ensure operational procedures are accurate, current, and consistently followed
Manage client-facing operational activities, including trade amendments, client queries, and reporting within agreed service levels

Requirements

What you’ll need

Strong understanding of the end-to-end trade lifecycle, from execution through settlement
Proven experience within Client Operations, including break and fails management
Demonstrated ability to design, assess, and implement operational procedures and controls
Deep subject matter expertise balancing client requirements against firm risk and control standards
Ability to operate independently, set priorities, and resolve complex, non-standard issues with minimal supervision
Strong risk awareness and control mindset
Experience supporting or delivering operational projects and change initiatives
Strong communication skills and ability to partner effectively with global stakeholders
Proficiency in Microsoft Office applications
Typically, 2+ years of relevant experience required; materially more experience expected at Director level

Benefits

Comp & perks

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
Health Savings Account
Dependent Day Care Savings Account
Life insurance
Disability and other insurance plans
Paid Time Off, including sick leave consistent with state and local law
Parental leave
20 vacation days annually
10 paid holidays
401(k)
Short/Long Term Disability
Annual discretionary incentive compensation award may be available
Relevant business unit incentive compensation plan, which may include a discretionary bonus component
Other special perks reserved for employees