Director of Product Operations, Indexes

Morningstar

. Design and operate a structured prioritization framework for the product roadmap .

Posted 11/6/2026full-timeChicago • Illinois • United StatesLead💰 $165,875 - $298,575 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and operations, with a strong focus on developing pricing frameworks and prioritization processes. Proven ability to leverage AI and data-driven insights to enhance product efficiency and drive commercial growth.

Highest-signal resume keywords

Product ManagementPricing Framework DevelopmentAI-Driven InitiativesCross-Functional CommunicationQuantitative Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap PrioritizationBusiness Intelligence MetricsKPI DefinitionPricing StrategyData Integrity StandardsPerformance Dashboard DeliveryBusiness Case DevelopmentMarket AnalysisIndex Lifecycle FamiliarityETF Ecosystem Knowledge

Soft Skills

Cross-Functional CollaborationStakeholder PresentationTrade-Off Decision MakingAnalytical ThinkingCommunication Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

IndexingAsset ManagementFinancial DataCommercial StrategyAI Best Practices

About the role

Key responsibilities & impact

Design and operate a structured prioritization framework for the product roadmap
Partner with Operations and Technology leadership to translate product priorities into an actionable delivery queue
Define business intelligence metrics, KPIs, and reporting requirements for the Indexes product organization
Partner with Data, Finance, and Sales Operations to deliver performance dashboards
Identify and evaluate AI-enabled commercial opportunities, including product delivery channels and AI-specific pricing or monetization models
Establish and run an annual pricing review process tied to product launches, renewals, and market changes
Track wins and losses tied to pricing decisions
Identify and drive practical AI use cases to improve efficiency across product and index workflows
Bring together AI best practices across the Morningstar organization
Tie major product investments to business cases covering revenue impact, margin impact, and payback period
Hold initiatives accountable through post-launch
Work cross-functionally with Product, Operations, Technology, Legal & Compliance, and Sales
Ensure new products meet scalability, data integrity, and governance standards before entering the roadmap
Present findings, trade-offs, and recommendations to senior stakeholders, including Product Leadership and Commercial teams
Report to the Global Head of Product and Research, Indexes
Support commercial growth across Morningstar Indexes asset classes

Requirements

What you’ll need

10+ years in product management, product operations, or commercial strategy roles
Ideally experience in indexing, asset management, or financial data
Proven experience building or running a pricing framework, including packaging, tiering, and discount governance
Experience designing and operating a prioritization process for a product roadmap
Experience partnering with operations and engineering/technology leadership as a peer in a matrix organization
Familiarity with the index lifecycle and ETF ecosystem strongly preferred
Experience with AI or data-driven initiatives, including practical use cases for both efficiency and new monetization
Strong quantitative and analytical skills
Comfort building and defending a business case with data
Excellent cross-functional communication skills and comfort presenting to senior stakeholders
Comfortable driving difficult trade-off decisions based on data
Bachelor's Degree
Must be based in the Chicago office

Benefits

Comp & perks

100% 401k match up to 6% of salary
Stock Ownership Potential
Company provided life insurance - 1x salary + commission
Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
Additional medical Wellness Incentives - up to $300-$600 annual
Company-provided long- and short-term disability insurance
Trust-Based Time Off
6-week Paid Sabbatical Program
6-Week Paid Family Caregiving Leave
Competitive 8-24 Week Paid Parental Leave
Adoption Assistance
Leadership Coaching & Formal Mentorship Opportunities
Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
Tuition Reimbursement
Charitable Matching Gifts program
Dollars for Doers volunteer program
Paid volunteering days
15+ Employee Resource & Affinity Groups
Hybrid work environment with four days in-office each week
Tools and resources to engage meaningfully with global colleagues