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Team Leader, Inside Sales
MORO Technology Corporation. Lead and manage the Inside Sales team, providing guidance, coaching, and support for daily operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Inside Sales teams and managing software licensing activities, with a strong focus on customer satisfaction and operational efficiency. Proficient in building relationships with stakeholders and implementing strategic initiatives to drive business growth.
Highest-signal resume keywords
People Management ExperienceSoftware LicensingSoftware Asset Management (SAM)Customer-Facing Operations ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software LicensingSoftware Asset Management (SAM)Process AutomationSales Pipeline AdministrationCloud Licensing Models
Soft Skills
Strong CommunicationCustomer-Focused MindsetRelationship BuildingOperational Management
Tools & Technologies
Microsoft Licensing ProgramsSaaSPaaSIaaS
Industry Keywords
Information TechnologyMultinational Corporate Environment
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead and manage the Inside Sales team, providing guidance, coaching, and support for daily operations
- Define and implement the overall strategy for Sales, Operations, and Licensing activities
- Oversee software licensing activities, including Microsoft licensing and other software vendor programs
- Drive integration of software licensing, SaaS, PaaS, and IaaS services into the team’s portfolio
- Identify and implement process automation opportunities to improve efficiency and service quality
- Build and maintain relationships with customers, partners, and internal stakeholders
- Ensure high customer satisfaction while maximizing business profitability
- Expand and enhance the software licensing and vendor portfolio
- Manage sales pipeline administration and support business growth initiatives
- Act as an escalation point for operational and customer-related matters
- Support development of a Center of Excellence (CoE) for Inside Sales and Software Licensing
- Undertake additional responsibilities related to the role as required
Requirements
What you’ll need- Minimum 5 years of people management experience
- Practical experience in Software Licensing and Software Asset Management (SAM)
- Strong background in Information Technology
- Experience managing customer-facing operations or sales support functions
- Strong communication and stakeholder management abilities
- Strong customer-focused mindset
- Ability to build strong relationships with business owners, users, and external partners
- Well-structured approach to reporting and operational management
- Professional proficiency in English, both written and spoken
- Experience within a large multinational or Japanese corporate environment (nice to have)
- Knowledge of Microsoft licensing programs, cloud licensing models, and software asset management practices (nice to have)
Benefits
Comp & perks- Opportunities to learn, contribute, and grow with MTC
- Opportunity to work on meaningful projects and collaborate with talented colleagues across countries and disciplines
- Continuous learning culture
- Trusted ownership and opportunities to make an impact