Financial Clearance Coordinator

Mosaic Life Care

. Assist with staffing the Patient Financial Clearance Services Call Center and provide customer service by communicating payor requirements and limitations .

Posted 11/9/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pre-access services policies and compliance with state and federal regulations, while providing exceptional customer service and effective communication with stakeholders. Proficient in data analysis and reporting to identify opportunities for improvement in financial clearance processes.

Highest-signal resume keywords

Pre-Access Services PoliciesData AnalysisCustomer Service SkillsCommunication SkillsInformation Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPre-Access Services PoliciesMedical Terminology ComprehensionSpreadsheet SoftwareWord Processing Software

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationProblem-Solving SkillsAbility to Manage WorkloadAbility to Maintain Professional Relationships

Tools & Technologies

ComputerTelephoneFaxCopierInformation Systems

Industry Keywords

Patient Financial ClearanceCompliancePayer DenialsPoint-of-Service CollectionFinancial Clearance Training

About the role

Key responsibilities & impact

Assist with staffing the Patient Financial Clearance Services Call Center and provide customer service by communicating payor requirements and limitations
Research state and federal regulations to ensure departmental compliance
Assist with communication among Patient Access vendors and internal stakeholders regarding technology quality and accuracy
Review phone system and other reports, analyze data, identify potential stress points, and recommend improvements
Monitor and report system-level point-of-service collection opportunities
Coordinate payer-related pre-service issues with the Managed Care Director
Research and trend payer denials related to Pre-Access services and assist with developing future quality-assurance technology edits
Maintain policies and procedures for pre-service and point-of-service collection practices
Provide cash collection goals for the enterprise to meet or exceed the 75th percentile
Assist the Financial Clearance Manager with supply and overtime budgeting
Manage customer complaints and report needed policy changes
Support the Financial Clearance Manager with special projects and reporting
Organize Financial Clearance training needs with the training team
Perform other duties as assigned

Requirements

What you’ll need

H.S. Diploma - Required
1 Year - Experience with pre-access services policies - Required
Travel to off-site locations may be required - Required
Communicates clearly and concisely; good hand eye coordination
Excellent oral and written communication skills
Maintains good rapport and professional relationship with caregivers
Demonstrates excellent customer service skills
Ability to operate computer, telephone, fax and copier continuously/repetitively
Ability to sit, walk and stand
Ability to analyze and interpret data
Excellent short-term and long-term memory
Ability to perform multiple tasks and follow system policies and procedures
Ability to comprehend medical terms
Analytical skills to resolve complex problems using scientific, mathematical, or technical principles
Knowledge and experience with information systems and Internet usage
Experience with spreadsheet and word processing software
Ability to work independently and manage workload to productivity standards
Ability to work a varied schedule, including weekend and evening coverage
Bachelor's Degree - Preferred

Benefits

Comp & perks

Concierge services
Employee lounge
Wellness programs
Free covered parking
Free on-site and virtual health clinics
Compensation and recognition