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Lead PFS Medical Billing Specialist
Mosaic Life Care. Perform as proxy for the department manager as needed .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and revenue cycle management, with a strong focus on compliance, training, and process improvement. Capable of analyzing complex claims and collaborating effectively with various stakeholders to ensure accurate billing and reimbursement.
Highest-signal resume keywords
Medical Billing ExpertiseRevenue Cycle ManagementCompliance MonitoringStaff Training and MentoringData Analysis and Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyClaims ProcessingMonth-End ReconciliationPayer Policy ResearchProcess Improvement MappingData AnalysisBilling and Reimbursement ControlsAccount ResolutionQuality ReviewOnboarding Implementation
Soft Skills
Excellent Communication SkillsCreative Problem-SolvingOrganizational SkillsTime ManagementDependability
Tools & Technologies
Microsoft ApplicationsComputersTelephonesFax MachinesCalculatorsCopiers
Industry Keywords
Healthcare ComplianceRevenue CyclePayer RelationsNon-Clinical Healthcare ExperienceLeadership Experience
About the role
Key responsibilities & impact- Perform as proxy for the department manager as needed
- Coordinate productivity and quality program standards and payer meetings
- Serve as a subject matter expert for account resolutions
- Monitor hospital and clinic compliance with state and federal regulations and report suspected issues
- Plan and implement onboarding for new caregivers
- Organize and deliver staff training and education, including individual and group sessions
- Assist leaders in establishing and verifying billing and reimbursement controls
- Mentor Medical Billing Specialist I and II caregivers
- Analyze and resolve accounts with revenue cycle departments
- Complete accurate month-end reconciliation reports
- Compile reports and assist with special projects, audits, and reports
- Accurately and compliantly bill claims
- Meet payer timely filing deadlines
- Collaborate across revenue cycle and organizational areas for accurate, timely claim billing
- Research payer issues, policies, contracts, guidelines, and compliance requirements
- Collaborate with payer representatives on compliant claim submissions
- Analyze complex claim errors and rejections and identify solutions
- Identify trends and root causes and escalate them with solution proposals
- Map processes and facilitate process improvement initiatives
- Design and implement onboarding and ongoing caregiver training
- Perform quality reviews and act as a first escalation tier for caregiver issues
- Create and maintain process and workflow documents
- Attend or lead PFS meetings and coordinate follow-up resolution
- Maintain relationships with PFS departments and provider representatives
- Ensure billers follow correct account-processing steps and procedures
- Perform other duties assigned by departmental leaders
Requirements
What you’ll need- H.S. Diploma - Required
- Intermediate to Advanced Microsoft application skills required
- Excellent oral and written communication skills
- Excellent organization and time management skills, with ability to establish priorities effectively
- Dependable in both production and attendance
- Professional communication etiquette with internal and external departments and customers
- Creative problem-solving skills
- Ability to research and review payer policies, guidelines, and compliance guidelines
- Medical terminology knowledge
- Ability to escalate issues appropriately to leadership
- Ability to work independently and multitask
- Ability to analyze and interpret data and explain issues thoroughly
- Ability to organize data and manage time
- Ability to collaborate to resolve carrier claims processing issues
- Previous leadership experience highly preferred
- Associate's Degree - Preferred
- 4 years of non-clinical healthcare experience, preferably in revenue cycle - Preferred
- Ability to operate computers, telephones, fax machines, calculators, and copiers continuously/repetitively
- Ability to sit mostly, with occasional walking and standing
- Hearing, speaking, and visual skills
- Limited exposure to hazards
Benefits
Comp & perks- Concierge services
- Employee lounge
- Wellness programs
- Free covered parking
- Free on-site and virtual health clinics
- Compensation and recognition