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Patient Financial Services Coordinator
Mosaic Life Care. Coordinate PFS initiatives and facilitate process improvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue cycle management, process improvement, and project management within a healthcare setting. Proficient in communication, data analysis, and organizational skills to effectively support PFS initiatives and training programs.
Highest-signal resume keywords
Revenue Cycle ManagementProcess ImprovementProject ManagementMicrosoft Office Suite ProficiencyHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProcess MappingChange ManagementPayer Contract ValidationOperational Documentation
Soft Skills
Excellent Communication SkillsOrganizational SkillsProblem-Solving SkillsInterpersonal SkillsAbility to Multitask
Industry Keywords
PFS InitiativesHealthcareNon-Clinical ExperienceTraining and Education ProgramsFast-Paced Environment
About the role
Key responsibilities & impact- Coordinate PFS initiatives and facilitate process improvement
- Collaborate with the PFS Manager to map processes, conduct readiness assessments, implement changes, and improve departmental standards
- Serve as project manager for PFS initiatives and staff training and education
- Coordinate, assess, document, and communicate operational actions, irregularities, and continuing needs
- Provide status updates, reports, project summaries, and presentations to the PFS Manager
- Serve as a proxy for the PFS Manager when needed
- Assist with PFS change management communication plans and initiatives
- Assist RCIRR Leadership with revenue cycle training and education programs
- Maintain relationships with PFS and hospital/clinic departments
- Attend PFS meetings, capture follow-up items, and coordinate resolutions
- Research payer policies and contracts and provide updated information to PFS teams and leadership
- Validate payer contract information in software and confirm reimbursement aligns with contracted rates
- Mentor caregivers and complete special projects as directed
Requirements
What you’ll need- High school diploma required
- 2–5 years of non-clinical healthcare experience in revenue cycle required
- Associate's degree preferred
- Excellent written and verbal communication skills
- High degree of organizational skills
- Fine motor skills
- Capable of working in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Ability to input and interpret data
- Ability to communicate, interact, and cooperate professionally with peers, management, and senior leadership
- Ability to work with little supervision
- Ability to manage, organize, prioritize, and multitask
- Ability to identify, analyze, and effectively address complex issues
- Ability to evaluate and comprehend information and recognize trends
- Excellent problem-solving and interpersonal skills
- Hearing, speaking, and visual skills
- Must reside in Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, or Virginia for remote employment
Benefits
Comp & perks- Concierge services
- Employee lounge
- Wellness programs
- Free covered parking
- Free on-site and virtual health clinics
- Compensation and recognition