Director, Readiness & Customer Education

Motive

. Define portfolio metrics such as time-to-productivity, ramp-to-quota, and promotion/bridge success rate .

Posted 9/30/2026full-timeRemote • United StatesLead💰 $208,000 - $299,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales enablement, focusing on scaling onboarding and ramp programs within a SaaS environment. Proficient in developing training curricula and utilizing measurement frameworks to enhance team performance and accountability.

Highest-signal resume keywords

Sales EnablementOnboarding Program DevelopmentAI-Powered Enablement ToolsStakeholder InfluenceKirkpatrick Model Application

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales MethodologiesCurriculum DevelopmentPerformance MetricsProgram ManagementData Analysis

Soft Skills

Expert CommunicationTeam LeadershipCoaching

Tools & Technologies

DashboardsRoleplay Simulators

Industry Keywords

SaaSSales OperationsGlobal Enablement ProgramsBPO ManagementU.S. Export Administration Regulations

About the role

Key responsibilities & impact

Define portfolio metrics such as time-to-productivity, ramp-to-quota, and promotion/bridge success rate
Partner with Sales Operations and Sales leadership on attribution models linking onboarding and ramp programs to pipeline, quota attainment, and retention
Report progress and success metrics to executive leadership and justify additional resources
Build and launch a unified internship program across multiple GTM functions
Iterate on role-based onboarding training tracks tailored to regional, segment, and role-specific needs
Own the month-two-through-month-six ramp journey through live sessions, self-paced learning, and hands-on practice
Expand and oversee bridge programs such as SDR-to-AE and AE-to-higher-level-AE programs
Lead and coach a team of 11, including people managers
Build accountability systems with clear owners, deadlines, and status visibility
Partner with Product, Marketing, Sales Operations, Finance, and Legal to maintain comprehensive, current, and well-resourced curricula

Requirements

What you’ll need

7+ years in sales enablement
Experience scaling onboarding and ramp programs at a fast-growing SaaS company
Experience leading people managers on a team of similar size
Hands-on experience building AI-powered enablement tools, such as dashboards and roleplay simulators
Fluency in established sales methodologies such as Sandler, Command of the Message, or MEDDPICC
Experience applying formal measurement frameworks such as the Kirkpatrick Model
Ability to translate complex ideas into curriculum and understand how sales professionals learn
Experience running global enablement programs across diverse markets, segments, and roles
Expert communication and stakeholder influence skills
Offshore team/BPO management is a plus
Experience at a SaaS company with 5,000+ employees is preferred
Applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Health, pharmacy, optical, and dental care benefits
Paid time off
Sick time off
Short-term and long-term disability coverage
Life insurance
401(k) contribution
Restricted stock units may be included in total compensation for certain roles
Some interviews or new-hire training sessions may be held in person at a global office