Fulfillment and Logistics Manager

Motive

. Lead and optimize Mexico fulfillment and logistics operations .

Posted 10/28/2026full-timeMexico City • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing fulfillment and logistics operations, including optimizing 3PL performance, ensuring compliance with Mexican import/export regulations, and building effective SOPs. Proven ability to collaborate with cross-functional teams and drive operational improvements through data-driven insights.

Highest-signal resume keywords

Fulfillment Operations Management3PL Partner Performance OptimizationInventory Management and Cycle CountingMexican Customs ComplianceKPI Development and Reporting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Logistics OperationsB2B FulfillmentB2C FulfillmentVendor ScorecardsSLA/SLI ManagementOperational SOPsInventory ReconciliationCross-Border LogisticsCost OptimizationShipping and Receiving Processes

Soft Skills

Clear CommunicationSelf-StarterCollaborationProblem-SolvingProactive Structure Building

Tools & Technologies

Reporting DashboardsLogistics Performance Metrics

Industry Keywords

Supply Chain OperationsFast-Paced EnvironmentsCustoms BrokersRegulatory ComplianceOperational Insights

About the role

Key responsibilities & impact

Lead and optimize Mexico fulfillment and logistics operations
Oversee daily fulfillment operations across B2B and B2C channels
Manage and optimize 3PL partner performance using KPIs and vendor scorecards
Ensure SLA/SLI adherence for picking, packing, shipping, and delivery
Resolve logistics exceptions, service failures, and operational bottlenecks
Build and maintain SOPs for receiving, shipping, returns, and inventory processes
Own regional inventory accuracy, reconciliation, and cycle counting
Partner with global supply planning on forecasting, replenishment, and stock allocation
Manage inbound shipments and receiving workflows with suppliers and 3PL partners
Manage domestic carrier performance and cross-border freight flows
Work with customs brokers and ensure Mexican import/export and regulatory compliance
Optimize logistics costs, routing strategies, and delivery performance
Partner with supply chain, finance, tax, customer experience, product, and legal teams across multiple countries
Provide operational insights for product launches and regional expansion
Build reporting dashboards for fulfillment KPIs, cost metrics, and logistics performance

Requirements

What you’ll need

3–6 years of hands-on experience in fulfillment, logistics, or supply chain operations
Experience managing B2B and B2C fulfillment operations in fast-paced environments
Proven background managing 3PLs, warehouse partners, carriers, and customs brokers
Strong knowledge of inventory management, receiving, warehouse processes, and cycle counting
Familiarity with Mexican customs, import/export regulations, and cross-border logistics
Demonstrated ability to build KPIs, vendor scorecards, and drive SLA/SLI improvements
Strong process-building capability, including creating operational SOPs
Self-starter who thrives in autonomous roles and builds structure proactively
Clear communication skills and comfort working across time zones with global teams
Experience collaborating with cross-functional partners internationally
Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Strong opportunities for growth as Motive expands its presence across North America and globally
High-visibility work with direct impact on customer experience and operational performance
Collaboration with talented global teams across supply chain, finance, legal, product, and operations
Hybrid work arrangement with 1-2 days in office per week
3-4 visits per month to the 3PL warehouse