Sales Operations Manager – Implementation

Motive

. Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $106,000 - $153,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Field Sales and Revenue Operations within high-growth SaaS environments, focusing on optimizing workflows, managing operational processes, and leveraging data-driven insights for performance improvement. Proficient in Salesforce reporting and dashboard creation, with strong communication skills to collaborate effectively across teams.

Highest-signal resume keywords

Field Sales ExperienceRevenue Operations ExpertiseSalesforce Reporting and DashboardsData Management SkillsAI-Driven Tools Utilization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Field SalesRevenue OperationsSalesforce ReportingData ManagementOperational Process ManagementPerformance MonitoringWorkflow OptimizationForecastingTerritory AlignmentProject Management

Soft Skills

Strong Communication SkillsInitiativePrioritizationCollaborationAdaptability

Tools & Technologies

SalesforceSFDC ApplicationsSpreadsheet SoftwareAI-Driven Tools

Industry Keywords

SaaSMid-MarketEnterpriseExport Administration Regulations

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency
Partner with cross-functional teams to scope and execute strategic projects reducing workflow friction and inefficiencies for the Services organization
Manage weekly and monthly business processes, escalating deviations from goals and expectations
Connect Services with the rest of the business
Handle ad-hoc reporting requests through Salesforce and other platforms
Advise sales leadership on operational approaches to business problems at scale
Optimize workflows and manage operational processes across Implementation, Installation, and Customer Education
Apply data-driven perspectives to operational process management, resource allocation, and performance monitoring
Collaborate with Sales, Support, and Product teams

Requirements

What you’ll need

3+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company in the Mid-Market or Enterprise segments
Exceptional spreadsheet and data management skills
Experience building Salesforce reports and dashboards
Knowledge of how SFDC applications integrate with each other
Ability to enable sales on SFDC best practices and related tools
Experience partnering with Sales Leadership on weekly forecasting, territory alignment, ROE, QBRs, and related projects
Experience identifying and leveraging AI-driven tools and solutions for sales operations
Ability to take initiative and own projects with little guidance
Ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment
Strong written and verbal communication skills
Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Health, pharmacy, optical, and dental care benefits
Paid time off
Sick time off
Short-term and long-term disability coverage
Life insurance
401(k) contribution
Restricted stock units may be included in total compensation for certain roles
Some interviews or new-hire training sessions may be held in person at one of Motive's global offices