Senior Manager, People Operations

Motive

. Establish the operating model and strategic priorities for People Operations .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $133,000 - $183,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading global People Operations, focusing on strategic priorities, compliance, and operational excellence. Proficient in designing scalable HR processes and leveraging data insights to enhance employee experience and drive organizational effectiveness.

Highest-signal resume keywords

People Operations LeadershipGlobal HR Operations DesignCompliance Program ManagementData-Driven Decision MakingCross-Functional Program Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR SystemsPayroll AdministrationBenefits AdministrationEmployee Lifecycle ProcessesOperational Metrics EstablishmentAI and Automation ApplicationProcess DesignPerformance Metrics DevelopmentOnboarding Experience DesignPolicy Administration

Soft Skills

Strong Communication SkillsInfluencing StakeholdersCoaching and DevelopmentSound JudgmentResource Allocation

Industry Keywords

People OperationsHR Shared ServicesComplianceAudit-Ready PoliciesOperational InsightsCross-Functional ProgramsEmployee ExperienceStrategic PrioritiesSelf-Service Support ModelEscalation Paths

About the role

Key responsibilities & impact

Establish the operating model and strategic priorities for People Operations
Lead and develop the global People Operations team
Own strategy and end-to-end delivery of a consistent onboarding experience across regions
Design and implement a tiered support model with self-service, knowledge base, specialist teams, and escalation paths
Lead cross-functional programs spanning employee lifecycle operations, HR systems, payroll, benefits, compliance, and policy administration
Own the People compliance program and maintain audit-ready policies, processes, documentation, and controls
Design scalable processes, service standards, controls, and performance metrics
Lead, coach, and develop a high-performing team; set goals, allocate resources, and plan future capabilities
Partner with HR, Finance, Legal, IT, and external vendors to resolve operational issues and support decisions
Use people data and operational insights to identify opportunities, recommend improvements, and communicate progress to senior leadership
Report to the VP, HR

Requirements

What you’ll need

8+ years of experience in People Operations, HR shared services, HR operations, or a related field
5+ years of experience leading People teams, managers, or global operational functions
Experience designing and scaling global HR operations across multiple geographies and employee populations
Strong knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processes
Experience leading complex, cross-functional programs from strategy through execution
Demonstrated ability to establish operational metrics, strengthen controls, and use data to guide decisions
Sound judgment, strong communication skills, and ability to influence stakeholders across functions and levels
Proven track record of applying AI and automation to reduce manual work, improve employee experience, and scale People Operations programs
Ideal candidate located in the Mountain or Pacific Time Zone
Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Health, pharmacy, optical, and dental care benefits
Paid time off
Sick time off
Short-term and long-term disability coverage
Life insurance
401(k) contribution
Potential restricted stock units for certain roles
Some interviews or new-hire training sessions may be held in person at a global office