Customer Accounts Representative

Mouser Electronics

. Provide service and support to customers through telephone, email and fax .

Posted 11/10/2026full-timeMunich • GermanyMid-LevelSenior💰 €39,600 - €44,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to communicate effectively in English and Spanish, while also possessing a good understanding of financial reconciliation and order management processes.

Highest-signal resume keywords

Fluent Spanish Language SkillsFluent English Language SkillsGood Computer SkillsMS Office ProficiencyAffinity For Numbers

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional CommunicationCustomer InteractionInitiativeTeam CollaborationTarget Achievement

Industry Keywords

Customer ServiceAccount ReconciliationOrder ManagementCredit And Debit BalancesInterdepartmental Liaison

About the role

Key responsibilities & impact

Provide service and support to customers through telephone, email and fax
Contact customers to resolve outstanding credit and debit balances
Ensure orders ship same day whenever possible
Provide account information to customers
Reconcile customer account information
Work closely with the Customer Service and Finance departments

Requirements

What you’ll need

Fluent Spanish and English language skills, written and verbal
Fluency in German language is desirable
Good computer and MS Office skills
Affinity for numbers
Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner
Ability to meet targets while interacting with colleagues within the team and liaising departments
Ability to work with initiative

Benefits

Comp & perks

30 days of annual leave, additional vacation pay and paid special leave days
Good work-life balance with hybrid working options and flexible working hours
Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans
Over 60% discount on the Deutschlandticket (job ticket) and free parking
Subsidized fitness membership at “EGYM Wellpass”
A wide range of training opportunities through our Mouser University
Various health offers and events, as well as an ergonomic workplace
Access to exclusive discounts through our Corporate Benefits Portal
Attractive development opportunities