Customer Service Assistant

Mouser Electronics

. Provide service excellence and support department objectives by entering and retrieving data through custom or other software .

Posted 10/22/2026full-timeVilnius • LithuaniaMid-LevelSenior💰 €1,500 - €1,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills with the ability to interact professionally in both French and English. Proficient in data entry and retrieval using custom software and ERP systems, while effectively supporting team objectives under deadlines.

Highest-signal resume keywords

Customer Service ExperienceBilingual French And EnglishMS Office ProficiencyERP System ExperienceProfessional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryOrder ProcessingCustomer SupportResearch SkillsQuote Processing

Soft Skills

ProfessionalismInterpersonal SkillsAbility To Work Under Deadlines

Tools & Technologies

Custom SoftwareERP System

Industry Keywords

Customer ServiceService ExcellenceCustomer Correspondence

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide service excellence and support department objectives by entering and retrieving data through custom or other software
Provide service and support to customers through web, email, chat, and fax
Process customer orders, quotes, and other information in company systems
Research and expedite customer requests
Support the local Customer Service team and other teams when needed

Requirements

What you’ll need

Initial experience in customer service or support is advantageous
Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner
Very good French and English skills, written and verbal, are mandatory
Additional European languages would be a plus
Profound MS Office skills
Experience with an ERP system would be helpful
Ability to work under deadlines and interact with people at all levels

Benefits

Comp & perks

Permanent employment contract
25 days of annual leave increasing with seniority
Special Leave allowance for doctor appointments
Health insurance
A wide range of training and development opportunities through our Mouser University
Employee referral bonus program
Complimentary fruit and beverages at the workplace
Regular staff events
A modern, central office space
Attractive development opportunities