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MR.KNOW

Intern – Community Building, Tech Communication

MR.KNOW

. Develop the logic and structure of the community forum, including categories and tags .

Posted 10/9/2026internshipCologne • GermanyEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong written communication skills in German, with the ability to create engaging and structured content for community forums. Capable of independently managing projects from inception to go-live while maintaining attention to detail and organizing complex information.

Highest-signal resume keywords
Strong Written German Skills (C1)Content Management System (CMS) ExperienceCommunity Forum DevelopmentInformation StructuringIndependent Working Style

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Attention to DetailAbility to Write Welcoming CopyEnthusiasm for Software Products
Tools & Technologies
Discourse
Industry Keywords
Community ForumModeration GuidelinesDocumentationSupport TicketsFAQs

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Develop the logic and structure of the community forum, including categories and tags
  • Turn FAQs, support tickets, and documentation into helpful forum posts
  • Draft moderation guidelines and role concepts
  • Document the work to support the forum’s long-term development
  • Build a lively, well-structured platform for users
  • Support a digital project from its initial structure through go-live

Requirements

What you’ll need
  • You are an enrolled student (e.g., in Communication Studies, Business Administration, Media Informatics, or Technical Writing)
  • You have strong written German skills (C1)
  • Ability to write precise yet welcoming copy
  • Enthusiasm for software products
  • Experience with CMS platforms or Discourse is a plus, but not required
  • Independent working style
  • Strong attention to detail
  • Ability to structure complex information
  • This is a mandatory internship

Benefits

Comp & perks
  • In-depth insights into and opportunities to shape an established software company
  • Responsibilities tailored to your interests and supporting your professional development
  • Flexible working hours
  • Option to work from home
  • Direct mentoring from our IT department and Managing Directors
  • We cover your monthly commuting costs