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MSD

Account Manager

MSD

. Monitor and improve metrics to ensure the health of the STS SAM model .

Posted 11/5/2026full-timePrague • CzechiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Supplier Relationship Management and General Accounting, with a strong focus on continuous improvement and customer satisfaction. Proficient in data analysis and process knowledge to enhance supplier services and operational efficiency.

Highest-signal resume keywords
Supplier Relationship ManagementGeneral Accounting ExperienceSAP Ariba ProficiencyData Analysis SkillsContinuous Improvement Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
General AccountingFinance Shared ServicesData AnalysisRoot Cause AnalysisProcess Improvement
Soft Skills
Attention to DetailProblem-SolvingEffective CommunicationInterpersonal SkillsTeam Collaboration
Tools & Technologies
Microsoft Office AppsExcelWordPowerPointCase Management Tools
Industry Keywords
Source to SettleSupplier ServicesCustomer SatisfactionCompliance RequirementsAudit Requests

About the role

Key responsibilities & impact
  • Monitor and improve metrics to ensure the health of the STS SAM model
  • Collaborate with cross-functional teams and external customers to deliver high-quality supplier services and increase customer satisfaction
  • Lead weekly and monthly meetings with internal and external stakeholders
  • Complete root cause analyses
  • Understand the role in end-to-end SAM model design
  • Coach newly joined colleagues on STS processes
  • Collaborate with STS subgroups to ensure a globally consistent approach
  • Develop understanding of suppliers and their pain points
  • Manage day-to-day supplier communication and ongoing STS relationships
  • Help develop and maintain process knowledge within the SAM team
  • Adhere to global process design, policies, and compliance requirements
  • Raise opportunities and pain points to inform continuous improvement strategy
  • Identify supplier trends and themes to develop long-term solutions and reduce escalations and complex issues
  • Support suppliers with audit requests
  • Work closely with SAM Managers on opportunities
  • Prepare reports and analyze supplier data, including POT percentages and overdue counts
  • Develop and implement account strategies
  • Onboard new suppliers or transition accounts between STS teams when required

Requirements

What you’ll need
  • Minimum of 2 years demonstrated work experience within General Accounting and/or Finance Shared Services, and/or Source to Settle area
  • Proficiency in Microsoft Office Apps, including Excel, Word, and PowerPoint
  • Proficiency in SAP Ariba
  • Business-level fluency in English, oral and written
  • Experience with Case Management tools
  • Excellent attention to detail, problem-solving, analytical, and organizational skills
  • Continuous improvement, customer-focused, and results-driven mindset
  • Sense of urgency
  • Effective communication and interpersonal skills
  • Ability to work in a team environment, share knowledge and expertise, and give and receive feedback
  • Ability to operate independently and remain focused through change or uncertainty
  • Valid driving license is not required
  • Bachelor's degree in Accounting, Finance, Business Administration, or related fields is preferred

Benefits

Comp & perks
  • Hybrid work arrangement
  • Regular employee status
  • No relocation required
  • No visa sponsorship required
  • 10% travel requirement