Associate Director, Clinical Data Management

MSD

. Maintain headcount, workload, demand, capacity, and utilization models .

Posted 10/22/2026full-timeUnited StatesSenior💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational modeling, data analysis, and resource management, with a strong focus on capacity planning and performance metrics. Proficient in developing dashboards and visualizations to support decision-making and operational efficiency.

Highest-signal resume keywords

Operational Dashboard DevelopmentCapacity PlanningData AnalysisStakeholder ManagementPower BI/Tableau Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCapacity PlanningForecastingBudgetingAdvanced Excel ModelingOperational Metrics MonitoringWorkforce AnalyticsQuality ControlPortfolio ManagementVariance Analysis

Soft Skills

Strong CommunicationInfluencing ChangeCollaborationOrganizationPrioritization

Tools & Technologies

Power BITableauExcel

Certifications & Qualifications

Good Clinical Data Management Practice (GCDMP)

Industry Keywords

Operational OptimizationData IntegrityMetric StandardizationChange ManagementTraining Development

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Maintain headcount, workload, demand, capacity, and utilization models
Run allocation algorithms and manage workload balancing and case allocation across geographies
Support operating-model optimization and track implementation action plans
Build and maintain operational dashboards and standardized reporting
Collect, analyze, validate, and reconcile portfolio, efficiency, utilization, and quality data
Develop forecasting tools, dashboards, and visualizations
Support quality management plans and strategic or tactical special projects
Prepare inputs for operational reviews using consistent enterprise metrics and reporting cadences
Coordinate resource and financial forecasting, contracting, and invoicing; track variances and data integrity
Maintain unified metrics, training, and SOP/Best Practice frameworks
Monitor post-release operational metrics and update forecasting and resource planning assumptions
Support creation, maintenance, and delivery of role-specific and GDMS-wide training
Coordinate communications and change management
Design adoption aids and incorporate user feedback into process improvements
Partner with GDMS, Finance, IT, functional leaders, and cross-functional stakeholders to align priorities and standardize metrics

Requirements

What you’ll need

Bachelor's Degree and minimum of 8 years of experience in a relevant field, OR an advanced degree (Master's or Doctorate) and minimum of 4 years of experience
Fluent in English
Proficient with Power BI/Tableau and Excel, including advanced modeling
Working knowledge of capacity planning, resourcing, and portfolio management concepts
Familiarity with functional operational systems, performance dashboards, and workforce analytics data
Understanding of data integrity, metric standardization, and basic quality control/reconciliation practices
Basic understanding of forecasting, budgeting, and accruals
Strong communication, influencing, stakeholder management, collaboration, organization, prioritization, and facilitation skills
Ability to lead through influence without direct authority
Ability to interpret operational, capacity, and financial data, including variance analysis and trends
Required skills: Adaptability, Business Acumen, Clinical Data Management, Data Analysis, Data Integrity, Data Quality Assurance, Good Clinical Data Management Practice (GCDMP), Influencing Change, Negotiation, Proactive Leadership
No visa sponsorship
US and Puerto Rico residents only

Benefits

Comp & perks

Annual bonus and long-term incentive, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
No relocation required