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MSD

Associate Director, D&A Strategy

MSD

. Develop and communicate data-driven, actionable insights that strengthen commercial strategy and customer engagement .

Posted 10/7/2026full-timeUnited StatesSenior💰 $156,900 - $247,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in HCP-focused analytics and insights, leveraging data-driven strategies to enhance commercial decision-making and customer engagement. Proficient in managing complex projects and translating analytical findings into actionable business recommendations.

Highest-signal resume keywords
HCP-Focused AnalyticsCommercial Strategy DevelopmentData-Driven InsightsProject ManagementAnalytical Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SQLPythonRSASData AnalyticsMarket ResearchStatistical AnalysisSegmentationCustomer Journey AnalyticsPerformance Measurement
Soft Skills
Communication SkillsCritical ThinkingStorytellingFacilitationJudgment
Tools & Technologies
AI PlatformsVisualization ToolsDigital AnalyticsPromotional Activity AnalysisForecasting Tools
Industry Keywords
PharmaceuticalBiotechnologyHealthcareCommercial ModelCustomer EngagementLaunch StrategyOmnichannel EngagementMarketing EffectivenessExperimental DesignPatient-Level Claims

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Develop and communicate data-driven, actionable insights that strengthen commercial strategy and customer engagement
  • Partner with US Marketing and cross-functional stakeholders to translate business priorities into integrated insight plans
  • Identify opportunities across the patient journey and inform launch and in-line brand decisions
  • Define business questions and determine the appropriate combination of secondary-data analytics and research
  • Serve as a strategic insights and analytics partner focused on HCP strategy and engagement
  • Translate brand priorities and complex business needs into analytical plans, decision frameworks, and recommendations
  • Develop integrated understanding of HCP needs, behaviors, adoption drivers, barriers, treatment patterns, and engagement preferences
  • Inform segmentation, targeting, customer journey, channel, message, and field engagement strategies
  • Lead or coordinate analytics projects from problem definition through delivery
  • Integrate secondary data, market research, digital analytics, promotional activity, and field insights
  • Partner with data strategy, data solutions, visualization, forecasting, measurement, marketing and sales operations, and advanced analytics capabilities
  • Develop leadership-ready narratives and visualizations connecting findings to business implications and actions
  • Define success measures and support performance tracking for HCP strategies and customer engagement
  • Identify analytical capability gaps and emerging methods
  • Define hypotheses, test designs, and learning agendas for innovation and experimentation
  • Build stakeholder relationships and influence decisions in a complex matrix environment
  • Provide guidance and mentorship to analysts and project team members

Requirements

What you’ll need
  • Bachelor's degree in mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, Business, or a related field is required
  • Minimum of 5 years of relevant experience delivering complex insights, analytics, strategy, or measurement work in pharmaceutical, biotechnology, healthcare, or consulting environments
  • Demonstrated experience supporting commercial or brand decisions through HCP-focused analytics and insights
  • Strong understanding of the pharmaceutical commercial model and HCP insights in brand, launch, and customer engagement strategy
  • Experience using healthcare and commercial data, including patient-level claims, prescription, HCP, affiliation, promotional, digital, and market research data
  • Ability to formulate decision-oriented business questions, evaluate data fitness, and select appropriate analytical approaches
  • Knowledge of HCP segmentation and targeting, customer journey analytics, omnichannel engagement, promotional response, and performance measurement
  • Experience managing complex, multi-stakeholder projects and multiple priorities
  • Excellent communication, facilitation, and storytelling skills
  • Strong business acumen, critical thinking, judgment, and ability to navigate ambiguity
  • Working knowledge of analytical and visualization tools
  • Hands-on proficiency with AI platforms, SQL, Python, R, SAS, or related tools is preferred
  • Familiarity with advanced analytics, machine learning, experimental design, marketing effectiveness measurement, and test-versus-control approaches is an advantage
  • Experience partnering with Marketing, Sales, Digital, Market Research, Data Strategy, or other commercial functions is strongly preferred
  • Prior experience supporting products at launch or across different product life-cycle stages is preferred
  • No visa sponsorship
  • US and Puerto Rico residents only

Benefits

Comp & perks
  • Annual bonus and long-term incentive, if applicable
  • Medical, dental, vision healthcare and other insurance benefits for employee and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate and sick days
  • Hybrid flexible work arrangements