Associate Director, Digital Process & Data Analysis

MSD

. Provide strategic leadership for digital reporting, analytics, and process optimization capabilities .

Posted 11/4/2026full-timeUnited StatesSenior💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital reporting, analytics, and process optimization, with a strong focus on data-driven decision-making and stakeholder management. Proven ability to lead cross-functional teams and implement best practices in clinical operations and analytics.

Highest-signal resume keywords

Clinical Operations LeadershipData AnalyticsBusiness Intelligence (BI)Change ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisDashboard DevelopmentSoftware Development Life Cycle (SDLC)User Acceptance Testing (UAT)Process Improvement

Soft Skills

StorytellingPeople LeadershipMentoring

Industry Keywords

Healthcare AnalyticsDigital SolutionsProcess OptimizationTraining ProgramsPerformance Targets

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Provide strategic leadership for digital reporting, analytics, and process optimization capabilities
Partner across business and technical teams to define priorities
Lead end-to-end delivery of reporting solutions
Drive integration of purpose-built applications, analytics, and AI-enabled tools
Champion data-driven decision-making, governance, best practices, and user adoption
Drive clinical and operational reporting plans across products, roles, and geographies
Implement standards and adoption tactics for purpose-built apps and self-service analytics
Gather and translate stakeholder needs into requirements and technical deliverables
Lead requirements definition, data readiness coordination, development oversight, testing, release, and maintenance
Produce executive-ready insights, trends, risks, opportunities, narratives, and visualizations
Run analytics intake and prioritization; convert recurring requests into reusable assets or self-service capabilities
Coordinate industry benchmarking and translate findings into performance targets and recommendations
Align refresh schedules and data sources; monitor usage and reliability KPIs
Communicate changes and incidents, coordinate cross-team resolution, and drive preventive improvements
Establish documentation and development standards; mentor specialists and senior specialists
Review quality trends and assign remediation ownership and timelines
Evaluate emerging technologies, pilot approaches, and institutionalize continuous improvements
Oversee archiving, decommissioning, documentation, access policies, workspace structures, and permission models
Own domain documentation governance and audit adherence

Requirements

What you’ll need

Non-Degree or associate's degree in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care–related discipline and 10+ years of relevant experience, or bachelor's degree in one of these fields and 8+ years of relevant experience, or advanced degree (Master's or Doctorate) in one of these fields and 4+ years of relevant experience
Significant responsibility in clinical operations; deep experience in one or more clinical operations areas preferred
Strong healthcare/analytics/operations leadership or training/enablement background
Proven ability to lead cross-functional initiatives and manage dependencies and risks
Experience applying clinical operations knowledge and/or technical analytics expertise to identify business needs and support delivery of data, reporting, or digital solutions
Experience designing and delivering training programs and building enablement materials and operating guides
People leadership experience preferred, or demonstrated leadership through mentoring and matrixed teams
Track record of process improvement and change management
Business Analysis
Business Intelligence (BI)
Business Process Improvements
Change Management
Dashboard Development
Data Analytics
Software Development Life Cycle (SDLC)
Stakeholder Management
Storytelling
User Acceptance Testing (UAT)
No visa sponsorship
10% travel required

Benefits

Comp & perks

Annual bonus
Long-term incentive, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
No relocation