Associate Director – Technical Product Management

MSD

. Own architecture, implementation, optimization, and reliable operation of Veeva CRM, Veeva Vault CRM, Salesforce, integration services, and cloud platforms .

Posted 11/10/2026full-timeUnited StatesSenior💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Veeva CRM, Veeva Vault CRM, Salesforce, and AWS Cloud services, with a strong focus on technical architecture, platform governance, and operational excellence. Proven ability to lead global teams, drive AI adoption, and ensure compliance with security and regulatory standards.

Highest-signal resume keywords

Veeva CRM ImplementationSalesforce Ecosystem ExpertiseAWS Cloud Services ManagementTechnical Architecture GovernanceAgile Methodology Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Veeva Vault CRMSalesforce CoreInformatica IDMCAPI IntegrationCloud ArchitectureSDLC AutomationCI/CD PipelinesAI Engineering StrategyData Privacy ComplianceIncident Management

Soft Skills

Analytical Problem-SolvingTeam LeadershipGlobal Project CoordinationMentoring Technical TeamsStakeholder Communication

Tools & Technologies

Veeva EVENTVeeva EngageAWS Cloud InfrastructureSalesforce Service CloudSalesforce Experience Cloud

Industry Keywords

IT ImplementationLarge-Scale Project DeliveryMulti-Vendor EnvironmentOperational ControlsSecurity Management

Tech Stack

Tools & technologies

AWSCloudInformaticaSDLCVault

About the role

Key responsibilities & impact

Own architecture, implementation, optimization, and reliable operation of Veeva CRM, Veeva Vault CRM, Salesforce, integration services, and cloud platforms
Partner with business, product, and technology stakeholders to translate demand into secure, scalable solutions and predictable delivery outcomes
Provide technical leadership, delivery governance, team development, and accountability for platform performance, security, and operational excellence
Monitor advances across Veeva CRM, Veeva Vault CRM, Salesforce, integration technologies, and cloud services
Translate relevant technology developments into standards and adoption recommendations
Establish and maintain an asset inventory across Veeva, Salesforce, AWS, CMS, API, batch integration, software license, and related digital assets
Define and enforce vendor ways of working, quality standards, SLAs, and delivery accountability
Drive AI-native ways of working, AI agent hosting, impact assessment, MCP servers, security management, and developer tooling
Ensure compliance with security, data privacy, and regulatory requirements
Own technical architecture across Veeva CRM, Veeva Vault CRM, Salesforce, Informatica IDMC, and AWS Cloud
Analyze vendor product releases, remediate impacts, and review new features
Evaluate platform capabilities and recommend adoption, deferral, or rejection to leadership and product teams
Drive prototyping of new ideas, tools, and platform capabilities
Drive automation across operations, the SDLC, and CI/CD pipelines
Execute the AI engineering strategy through shared patterns, reusable capabilities, governance controls, and adoption practices
Lead AI adoption across delivery teams and product management stakeholders
Define and run the support model, including issue triage, escalation, and resolution within service levels
Own access management and operational controls
Monitor platform health, manage incidents, and drive root-cause resolution and preventative improvements
Lead and coordinate global, distributed, and multi-vendor teams
Mentor and lead technical teams

Requirements

What you’ll need

Proven software engineering background with hands-on delivery experience
Solid experience with the Veeva/Veeva Vault platform and Salesforce ecosystem
Experience with AWS Cloud services, including accounts, architecture, security, and operations
Experience defining technical architecture and platform governance at scale
Track record leading global projects and coordinating distributed and multi-vendor teams
Bachelor’s degree in computer science, information systems, or equivalent technical field from a recognized University or Institute
12+ years of relevant experience in IT implementation and managing large-scale project delivery
Proven implementation experience with Salesforce, Veeva, Veeva Vault Platform, and AWS Cloud Platform and services
Technical foundation in Veeva CRM, Veeva EVENT, Veeva Engage, Veeva Vault CRM, Veeva Vault Promomat, AWS Cloud infrastructure services, Salesforce Core, Salesforce Service Cloud, Salesforce Experience Cloud, and Informatica IDMC
Experience with Salesforce/Veeva configuration, customization, OOTB solutions, build, and API integration
Ability to stay updated with Salesforce, Veeva CRM, Veeva Vault CRM, AWS Cloud services, and IDMC features and best practices
Experience working effectively within a global team and taking strategic direction from leadership
Proficiency in Veeva CRM online and offline mode, preferably iRep application
Experience mentoring and leading technical teams
Strong understanding and working experience in Agile methodology
Demonstrated ability to gather requirements and deliver solutions on time
Ability to manage a multi-vendor environment
Strong analytical and problem-solving abilities
Ability to manage project timelines, resources, and deliverables
No visa sponsorship available
Must be a US or Puerto Rico resident
Current valid driver's license is not required

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days
Hybrid work arrangement
Domestic relocation
25% travel