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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical research site management, ensuring compliance with ICH/GCP and local regulations while effectively managing site performance and patient recruitment. Proficient in coordinating tasks across multiple protocols and maintaining strong relationships with site staff and stakeholders.
Highest-signal resume keywords
Clinical Research Site ManagementGCP/ICH ComplianceSite Performance MonitoringRegulatory Documentation ManagementFluent in English and Local Languages
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Trial PhasesGood Documentation PracticesData AnalysisRoot Cause AnalysisPatient Recruitment
Soft Skills
Time ManagementOrganizational SkillsInterpersonal SkillsProblem-Solving SkillsConflict Management
Tools & Technologies
CTMSETMFMS OfficeClinical IT Applications
Certifications & Qualifications
Associate’s Degree in Scientific DisciplineCertificate in Healthcare Discipline
Industry Keywords
BioPharmaCROClinical Research GuidelinesAdverse Event Reporting
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Ensure performance and compliance for assigned protocols and sites in the country
- Ensure study conduct complies with ICH/GCP, country regulations, company policies, quality standards, and adverse event reporting requirements
- Act as primary site contact and site manager throughout all phases of clinical research studies
- Develop and expand the clinical research territory by finding and developing new sites
- Develop strong site relationships and maintain continuity throughout trial phases
- Perform clinical study site management and monitoring activities
- Gain in-depth understanding of study protocols and related procedures
- Coordinate tasks with sponsor roles to achieve site readiness
- Participate in site selection and validation activities
- Perform remote and on-site monitoring and oversight activities
- Conduct validation, initiation, monitoring, and close-out visits; document visit and non-visit contact reports
- Collect, review, and monitor regulatory documentation for study start-up, maintenance, and close-out
- Communicate with investigators and site staff regarding protocol conduct, recruitment, retention, deviations, documentation, audits/inspections, and site performance
- Identify, assess, resolve, and escalate site performance, quality, and compliance issues
- Partner with country operations, finance, regulatory affairs, pharmacovigilance, legal, regional operations, headquarters functions, vendors, IRBs/IECs, and regulatory authorities
- Maintain information and documentation in CTMS, eTMF, and other systems
- Contribute as a process SME, buddy/mentor, and best-practice sharer
- Support or lead audit and inspection activities
- Perform co-monitoring visits where appropriate
- Identify potential new sites and help develop their clinical research capabilities
Requirements
What you’ll need- Associate’s degree, certificate or equivalent in a scientific / healthcare discipline plus at least 5 years of relevant healthcare experience, including at least 2 years of direct site management (monitoring) experience in a bio / pharma / CRO; OR bachelor’s degree or above plus at least 2 years of direct site management (monitoring) experience in a bio / pharma / CRO
- Fluent in local languages and English, verbal and written
- Good understanding and working knowledge of clinical research, clinical trial phases, GCP/ICH, and country clinical research law and guidelines
- Good understanding of global, country/regional clinical research guidelines
- Hands-on knowledge of Good Documentation Practices
- Proven site management skills, including site performance and patient recruitment
- Demonstrated high-level monitoring skills with independent professional judgment
- Good IT skills, including MS Office and clinical IT applications
- Ability to understand and analyze data/metrics
- Ability to manage complex issues and perform root cause analysis
- Ability to implement preventative and corrective action
- Effective time management, organizational, interpersonal, conflict management, problem-solving, and prioritization skills
- Ability to work independently across multiple protocols, sites, and therapy areas
- Ability to work effectively in a matrix multicultural environment
- Commitment to customer focus and quality/compliance
- Ability to travel domestically and internationally approximately 65%-75% of working time; expected travel approximately 2-3 days/week
- Current driver’s license preferred
- No visa sponsorship
Benefits
Comp & perks- Annual bonus
- Long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate and sick days
- Remote work arrangement
- No relocation required
