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MSD

Director, Digital Health Technology Services, GDMS Data Integration and Automation

MSD

. Provide multi-team, multi-region leadership and portfolio-level oversight of Digital Health Technology delivery .

Posted 10/15/2026full-timeUnited StatesLead💰 $173,200 - $272,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Digital Health Technology (DHT) and clinical data management, with a strong focus on regulatory compliance, project management, and stakeholder alignment. Proven ability to lead diverse teams, drive process optimization, and implement strategic initiatives across multi-regional environments.

Highest-signal resume keywords
Digital Health Technology (DHT) ExpertiseClinical Data ManagementProject Management SkillsRegulatory Compliance KnowledgeStakeholder Alignment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Electronic Clinical Outcome Assessment (eCOA)Data MappingSystem ValidationUser Acceptance Testing (UAT)Data Integrity OversightPortfolio ManagementChange ControlPerformance ManagementBudget ManagementData Integration
Soft Skills
Influence SkillsExcellent CommunicationTeam LeadershipConflict ResolutionMentoring
Industry Keywords
Clinical Development ProcessRegulatory InspectionsGovernance ForumsService Provider ManagementOperational Strategy

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Provide multi-team, multi-region leadership and portfolio-level oversight of Digital Health Technology delivery
  • Approve high-impact designs and balance demand versus capacity across programs and suppliers
  • Scale automation and best practices, build long-term capability, represent DHT in governance forums, and manage Service Provider performance and escalations
  • Ensure succession planning within the DHT pillar
  • Oversee portfolio and program SDLC delivery while anticipating regulatory and compliance risks
  • Oversee full lifecycle management across the therapeutic-area portfolio, including pre-production readiness, post-production monitoring, change control, and decommissioning/archival
  • Hold Service Providers accountable for quality, innovation, and service levels
  • Align Service Providers and internal stakeholders on fit-for-purpose solutions tied to study and portfolio milestones
  • Provide oversight for complex data-management activities across multiple studies and systems
  • Shape departmental strategy and lead high-impact projects and initiatives
  • Oversee end-to-end data integrity and compliance across studies and systems
  • Monitor data integrations and quality, including APIs, files, schedules, interoperability, resiliency, and error handling
  • Provide technical leadership, design reviews, and guidance on data mapping, reporting, and archiving
  • Establish and scale standards, templates, and design patterns for DHT setup, flows, and reporting
  • Represent DHT in governance, leadership, and industry forums
  • Drive process optimization, technology enablement, test automation, dashboards, and best-practice adoption
  • Partner with DI&A and data standards teams on roadmaps and enterprise data strategy
  • Lead adoption and change across Service Providers and internal stakeholders
  • Prepare for regulatory inspections and audits and lead readiness activities
  • Define OKRs/KPIs and report performance, risks, and investment needs to leadership
  • Maintain SOPs, reference documents, and execution resources
  • Lead capability building, curricula, mentorship models, competency frameworks, knowledge sharing, and communities of practice
  • Provide training and education, develop training materials, and support onboarding and recognition programs
  • Align teams, set objectives and priorities, conduct check-ins and reviews, coach performance, and provide recognition
  • Develop career plans, growth opportunities, promotion cases, training, and mentoring
  • Lead recruiting and hiring and oversee performance management and sensitive employee-relations matters with HR
  • Coordinate onshore, offshore, and contingent resources and ensure effective handoffs
  • Manage operating budget and optimize spend against priorities
  • Inspire team leaders to support and empower their team members

Requirements

What you’ll need
  • Bachelor's Degree, preferably in life sciences, computer science, engineering or related discipline, with a minimum of 10 years’ experience in the DHT domain or equivalent relevant industry experience, including a minimum of 3+ years of people management experience; OR Advanced Degree (Masters or Doctorate), preferably in life sciences, computer science, engineering or related discipline, with a minimum of 8 years’ experience in the DHT domain or equivalent relevant industry experience, including a minimum of 3+ years of people management experience
  • Demonstrated deep Subject Matter Expertise
  • Advanced expertise with electronic Clinical Outcome Assessment (eCOA) or Digital Health Technology (DHT) platforms used in clinical trials
  • Expert-level knowledge of the clinical development process, DHT, electronic data capture, preferably through submission
  • Thorough knowledge of clinical data management
  • Advanced understanding of UAT processes, system validation, and regulatory compliance requirements for clinical data systems
  • Demonstrated ability to set TA-wide requirements for DHT configuration, integration, validation, and observability
  • Ability to distill complex issues into decision-ready narratives and influence senior decisions
  • Strong influence skills to drive adoption of standardized methods and ways of working
  • Ability to align senior stakeholders, enforce clean handoffs, and resolve conflicts
  • Ability to coordinate decisions across regions and time zones using asynchronous mechanisms
  • Strong project management skills
  • Ability to evaluate platforms, build vs. buy, PoCs, and performance/cost trade-offs at scale
  • Ability to engage Service Providers, leadership, and industry forums professionally under pressure
  • Ability to define and execute organizational strategy for operations across regions
  • Demonstrated success managing large, diverse, geographically distributed teams
  • Strong understanding of operational, financial, and compliance dimensions of global data delivery
  • Ability to lead transformation initiatives and foster innovation across complex organizations
  • Excellent communication skills to translate technical and operational priorities into clear direction
  • Lead through influence across functions and geographies; mentor global cohorts and provide structured feedback
  • No visa sponsorship
  • Valid driving license not required

Benefits

Comp & perks
  • Annual bonus and long-term incentive, if applicable
  • Medical, dental, vision healthcare and other insurance benefits for employee and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate and sick days
  • Hybrid work arrangement
  • 10% travel requirement
  • No relocation required