Director, Digital Process & Data Analytics, Global Data Management and Standards

MSD

. Lead the Operational Reporting & Insights function at an organizational level .

Posted 9/29/2026full-timeUnited StatesLead💰 $173,200 - $272,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational reporting and insights functions, with a strong focus on strategy development, team management, and advanced reporting technologies. Proficient in data governance, clinical data management, and fostering a culture of continuous learning and innovation.

Highest-signal resume keywords

Operational Reporting StrategyPeople Management ExperienceBI Reporting ToolsData GovernanceClinical Data Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data PreparationData ValidationAutomationBusiness Process CreationSolutions DevelopmentUser Acceptance Testing (UAT)Metadata ManagementData IntegrationSpreadsheet StandardizationQuality Assurance

Soft Skills

Team LeadershipMentoringStrategic ThinkingProblem-SolvingChange Management

Tools & Technologies

Qlik SensePower BIThoughtSpotTableau

Industry Keywords

Good Clinical Practice (GCP)Clinical Trial OperationsData LiteracyData ArchitectureCompliance

Tech Stack

Tools & technologies

SDLCTableau

About the role

Key responsibilities & impact

Lead the Operational Reporting & Insights function at an organizational level
Shape strategy, drive adoption of advanced reporting technologies, and foster talent development
Define and drive clinical/operational reporting strategy across products, roles, and geographies
Lead the roadmap and governance for solution delivery, including requirements, data readiness, development, testing, release, and maintenance
Establish portfolio-level trend, risk, and opportunity reporting with executive-ready narratives and visualizations
Translate insights into portfolio priorities and experiments while framing assumptions, caveats, risks, and success criteria
Implement intake and prioritization for ad hoc analytics and convert recurring requests into scalable self-service solutions
Direct industry benchmarking and synthesize insights into performance targets and investment decisions
Define and govern reporting metrics and standards; use adoption and value metrics to refine priorities
Oversee enablement and change management support for solutions
Align data refresh and source priorities with business needs; establish reliability KPIs and communication norms for changes and incidents
Set principles for access policies, workspace structures, and permission models
Build team capability through development standards, documentation standards, mentoring, and upskilling
Create a continuous learning and innovation agenda and operationalize new technologies and reporting methods
Set objectives, assign work, set priorities, conduct reviews, coach performance, and provide recognition
Develop career plans, growth opportunities, promotion cases, training, and mentoring
Lead recruiting and hiring and manage sensitive employee relations with HR
Balance workloads, coordinate contingent resources across geographies, and ensure effective handoffs
Manage the operating budget and optimize spend
Align teams around direction and facilitate team/functional meetings
Champion organizational change and adoption of new operating models and digital capabilities
Support staff in resolving unique operational challenges through engagement, facilitation, mentoring, and expert problem-solving

Requirements

What you’ll need

Bachelor's Degree in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care–related discipline and minimum of 10 years' experience in a relevant field
OR Advanced Degree (Masters or Doctorate) in the listed disciplines and minimum of 8 years' experience in a relevant field
Minimum of 3 years' people management experience
Deep subject matter expertise in the relevant discipline
Demonstrated success managing large, diverse, and geographically distributed teams
Experience with BI reporting and visualization tools such as Qlik Sense, Power BI, ThoughtSpot, or Tableau
Deep understanding of data literacy best practices
Deep proficiency in data preparation, light wrangling, validation, quality review, and escalation principles
Deep understanding of spreadsheet and tabular standardization, controls, and QA practices
Fluency with Software Development Lifecycle (SDLC) and product development practices
Expert knowledge of Good Clinical Practice (GCP) and clinical trial operations
Strong understanding of data architecture, governance, quality frameworks, and compliance implications
Understanding of technical enablement and change management programs
Understanding of analytics/programming concepts and ability to collaborate with technical teams
Required skills: Automation, Business Process Creation, Clinical Data Management, Data Integration, Data Validation, eCRF, Metadata Management, Solutions Development, Strategic Thinking, User Acceptance Testing (UAT)
No visa sponsorship
US and Puerto Rico residents only
Valid driving license: No

Benefits

Comp & perks

Annual bonus and long-term incentive, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Hybrid work arrangement
10% travel requirement
No relocation required