Director, Field AI Capabilities

MSD

. Own the Field AI Capabilities vision, strategy, and multi-year roadmap for US and International Markets .

Posted 10/7/2026full-timeUnited StatesLead💰 $173,200 - $272,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading AI product management, including strategy development, lifecycle management, and governance in both US and International Markets. Proficient in driving user adoption and behavior change through effective communication, training, and stakeholder engagement.

Highest-signal resume keywords

AI Product ManagementData GovernanceStakeholder ManagementStrategic LeadershipChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Machine LearningProduct ManagementProgram ManagementAI-Enabled Product DevelopmentAgile MethodologiesRisk ManagementData AnalyticsUser-Centered DesignPortfolio KPI TrackingField Enablement

Soft Skills

Executive CommunicationInfluencePeople LeadershipTalent DevelopmentCollaboration

Industry Keywords

Responsible AICommercial TechnologyDigital Product PortfolioGlobal Capability ScalingRegulated Environment

About the role

Key responsibilities & impact

Own the Field AI Capabilities vision, strategy, and multi-year roadmap for US and International Markets
Translate business challenges and user needs into a prioritized portfolio of high-value AI use cases and measurable outcomes
Lead end-to-end product management from discovery and experience design through development, launch, lifecycle management, and value realization
Build a scalable global capability model balancing common platforms, reusable components, standards, and local market needs
Partner with Technology, Data & Analytics, Commercial Operations, Sales, Marketing, Market Access, Medical, Privacy, Legal, and Compliance
Establish product, data, and responsible AI governance, including decision rights, human oversight, quality, risk controls, monitoring, issue management, and lifecycle standards
Drive adoption and behavior change through user-centered design, field co-creation, communications, training, support, and feedback
Define and track portfolio KPIs including adoption, user satisfaction, productivity, quality, cycle time, customer-engagement impact, business value, cost, and risk
Communicate progress and decisions to senior stakeholders
Lead and develop a multidisciplinary team of employees, contractors, and strategic partners
Monitor emerging AI, field enablement, and customer-engagement trends
Evaluate and scale differentiated capabilities while managing investment, architecture, governance, and vendors

Requirements

What you’ll need

Bachelor's or master's degree in a relevant field such as computer science, data science, engineering, business, product management, or a related discipline
10+ years of experience in digital, data, analytics, AI, product management, commercial technology, or commercial operations
Demonstrated leadership supporting field-based organizations
Experience setting strategy and leading end-to-end delivery of an AI or digital product portfolio
Experience designing, developing, launching, or scaling AI-enabled products, including generative AI, copilots, intelligent recommendations, automation, or decision-support capabilities
Strong understanding of responsible AI, data governance, privacy, security, model and content quality, human oversight, and monitoring in a regulated environment
Experience operating across US and International Markets and scaling global capabilities
Excellent executive communication, influence, and stakeholder-management skills
Demonstrated people leadership and talent-development capability
Experience managing employees, contractors, vendors, budgets, and strategic partnerships
Experience leading change management, training, field enablement, and adoption measurement
Knowledge of Agile and product operating models
Machine Learning (ML)
Risk Management
Product Management
Program Management
Stakeholder Management
Strategic Leadership
Visa sponsorship available

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Visa sponsorship
Hybrid work arrangement
10% travel requirement