Executive Director, HR Business Partnership – IT Solutions Lead

MSD

. Serve as the strategic EIT partner to senior HR leaders and help shape HR strategy, transformation priorities, workforce capabilities, employee experience and the future HR operating model .

Posted 11/4/2026full-timeUnited StatesSenior💰 $231,900 - $365,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR transformation, AI-enabled solutions, and strategic leadership within complex global organizations. Proven ability to shape HR strategy, manage technology portfolios, and drive measurable outcomes through innovative digital and data-driven approaches.

Highest-signal resume keywords

HR Transformation LeadershipAI-Enabled Solutions DevelopmentEnterprise HR Platforms ExpertiseStrategic Partner ManagementGlobal HR Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR TechnologyDigital TransformationAdvanced AnalyticsProcess ReimaginationIntelligent AutomationBusiness Process ImprovementsGovernance ManagementProduct Management StrategyImplementation MethodologiesHuman Resource Management

Soft Skills

Executive CommunicationCoachingOrganizational ChangeStakeholder Relationship ManagementLeadership

Tools & Technologies

WorkdayServiceNow HRLearning EcosystemsHR Data and AnalyticsGenerative AI

Industry Keywords

PharmaceuticalsLife SciencesHighly Regulated IndustryHuman Resources ConsultingOrganizational Psychology

Tech Stack

Tools & technologies

Cyber SecurityServiceNow

About the role

Key responsibilities & impact

Serve as the strategic EIT partner to senior HR leaders and help shape HR strategy, transformation priorities, workforce capabilities, employee experience and the future HR operating model
Establish an integrated multi-year HR digital, data, technology and AI strategy aligned with enterprise priorities
Translate strategic priorities into sequenced process, experience, data, platform, product and AI investment roadmaps with business cases and outcomes
Own the integrated HR technology and solutions portfolio and establish accountability across business ownership, product leadership, platforms, data, delivery, adoption and value realization
Establish portfolio priorities, product investment recommendations, platform direction, delivery sequencing and lifecycle decisions
Serve as senior EIT escalation point for material HR technology decisions, dependencies, investment trade-offs and delivery risks
Establish and govern an integrated HR AI transformation portfolio
Lead end-to-end reimagination of HR journeys and processes using generative AI, responsible agents, predictive analytics, intelligent workflow and automation
Partner with HR leaders to redesign work, service models, decision points and human-machine interactions
Determine delivery approaches for AI capabilities across enterprise platforms, HR products, reusable capabilities, HR-specific solutions and strategic partners
Lead an integrated solutions ecosystem spanning HR services, talent, learning, recruiting, workforce insights, and employee and manager experiences
Translate priorities into outcome-based product strategies, roadmaps, experience designs and adoption plans
Establish data, content, knowledge, access and governance foundations for trusted digital, analytics and AI-enabled experiences
Orchestrate delivery across HR, product, engineering, data, architecture, cybersecurity, privacy, Legal, Compliance, vendors and enterprise platform teams
Ensure solutions are intuitive, inclusive, accessible, globally scalable and responsive to local requirements
Establish governance for prioritization, funding, capacity, delivery, risk, adoption and value realization
Define outcome commitments and evaluate investments against alignment, adoption, delivery confidence, risk and realized value
Ensure HR products, platforms, data, AI capabilities and services meet privacy, security, compliance, architecture, resilience, accessibility and lifecycle expectations
Be accountable for reliability, continuity and operational performance of business-critical HR technology services
Ensure the portfolio remains modern, supportable, scalable and economically sustainable
Lead and develop a multidisciplinary organization spanning HR business partnership, product and solution leadership, digital capabilities and related technology disciplines
Build capabilities for a product-, data- and AI-enabled HR organization
Develop leaders and talent through coaching, succession planning, capability development, purposeful mobility and continuous learning
Shape partnerships across HR Centers of Excellence, HR operations, DigitalU, EIT, enterprise data and AI, architecture, cybersecurity, privacy, Legal and Compliance, and strategic vendors
Create a culture of business understanding, empathy, disciplined delivery, responsible experimentation and accountability for outcomes

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business, Organizational Psychology, Industrial/Labor Relations, Information Systems or a related field
15+ years of progressive experience spanning HR, HR transformation, employee experience, HR operations, digital transformation, technology or product leadership
Significant leadership experience in a complex global organization
Deep understanding of HR operating models, employee and manager journeys, and multiple HR domains
Demonstrated success advising senior HR executives, shaping strategy, leading transformation, and translating priorities into roadmaps, investment decisions, operating-model change and measurable outcomes
Demonstrated experience leading AI-enabled transformation, process reimagination, intelligent automation, advanced analytics or responsible agentic capabilities
Strong technology fluency across enterprise HR platforms, digital products, data, integrations, workflow, automation and AI-enabled capabilities
Proven ability to lead through influence across global, cross-functional organizations
Strong business and investment acumen, executive communication, transformation leadership, organizational change, commercial judgment and strategic partner-management skills
Advanced degree in HR, business, organizational development, technology or a related field (Preferred Qualifications)
Experience with Workday, ServiceNow HR, learning ecosystems, HR data and analytics, or comparable enterprise HR platforms (Preferred Qualifications)
Experience in pharmaceuticals, life sciences or another highly regulated global industry (Preferred Qualifications)
Experience scaling responsible AI, generative AI, intelligent automation or agentic solutions within HR or another enterprise function (Preferred Qualifications)
Required skills include accountability, benefits management, business analysis, business process improvements, coaching, competency development, global HR leadership, governance management, HR strategic management, human resource management, HR technology, HR transformation, human resources consulting, human resources operations, implementation methodologies, industrial and organizational psychology, intelligent agents, leadership, organizational leadership, pharmaceutics, product management strategy, program management, stakeholder relationship management and strategic planning
US and Puerto Rico residents only

Benefits

Comp & perks

Annual bonus
Long-term incentive, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Relocation information is provided as applicable
Hybrid work arrangement