IT Observability Developer, AI & Visualization

MSD

. Evaluate log and alert data from global network components to provide insights for proactive decision-making .

Posted 10/1/2026full-timeUnited StatesJuniorMid-Level💰 $87,300 - $137,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing visual analytics and dashboards using network telemetry, integrating AI-driven insights, and ensuring data quality in large global network infrastructures. Proficient in building reusable visualization components and collaborating across cross-functional teams to enhance network observability.

Highest-signal resume keywords

Network Telemetry AnalyticsVisual Dashboard DevelopmentAI Integration and AIOpsJavaScript (React/Vue) ProficiencyNetwork Monitoring Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network Infrastructure ExposureLarge Language Models (LLMs)Prompt EngineeringData NormalizationJavaScript (React/Vue)Python (Django/Flask)JavaBI/Observability PlatformsKnowledge GraphsCausal Analysis

Soft Skills

Strong CommunicationCollaboration Abilities

Tools & Technologies

LogicMonitorThousand EyesBig PandaDynatraceNetBrainGrafana CloudZscaler ZDXServiceNowAnsibleSpotfire

Certifications & Qualifications

Associate-Level Developer Certifications in AWSPython CertificationSQL Certification

Industry Keywords

Network MonitoringObservabilitySD-WANFirewallsWireless NetworksIncident ManagementReal-Time Data PipelinesEmbedded ToolsAutomation WorkflowsTelemetry Data Quality

Tech Stack

Tools & technologies

AnsibleAWSCloudDjangoFirewallsFlaskGrafanaITSMJavaJavaScriptPythonReactServiceNowSQLVue.js

About the role

Key responsibilities & impact

Evaluate log and alert data from global network components to provide insights for proactive decision-making
Design, develop, and operate visual analytics and embedded tools using network telemetry
Integrate agentic AI agents and AIOps capabilities into dashboards and automation workflows
Design and deliver end-to-end telemetry analytics and interactive dashboards combining network flow, metrics, logs, traces, and business context
Identify, mine, and normalize network data sources and integrate them into real-time pipelines and visualization layers
Develop agentic AI agents and AIOps components to detect anomalies, infer root causes, prioritize incidents, and surface recommendations
Embed AI-driven insights into visualizations and web applications for executives, product leaders, SREs, and network engineers
Build reusable visualization components, templates, and libraries for NCOS product lines
Contribute to telemetry data quality improvement and performance measurement initiatives
Coordinate cross-functional work with NCOS product lines, SRE, network, and security teams

Requirements

What you’ll need

HS Diploma required
Exposure to large global network infrastructures, including routers, switches, LAN, SD-WAN, firewalls, and wireless
Exposure to network monitoring and observability tools such as LogicMonitor, Thousand Eyes, Big Panda, Dynatrace, NetBrain, Grafana Cloud, Zscaler ZDX, or similar
Practical experience with Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, or conversational interfaces that translate user intent into structured queries
2+ years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana, or equivalent
Proven experience building actionable dashboards and role-based views for executives, product owners, and engineers
Experience embedding visualizations in web applications and building reusable visualization components
Proficiency with JavaScript (React/Vue), Python (Django/Flask), Java, or similar
Associate-level developer certifications in AWS, Python, or SQL, or equivalent hands-on experience preferred
Experience with knowledge graphs, causal analysis, or explainable AI preferred
Familiarity integrating agents with ITSM/incident platforms such as ServiceNow and network automation tools such as Ansible preferred
Strong communication and collaboration abilities
US and Puerto Rico residency eligibility
No visa sponsorship available

Benefits

Comp & perks

Annual bonus
Long-term incentive, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Support for continuous learning
Hybrid work arrangement