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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading high-performing teams, developing strategic business plans, and executing customer engagement strategies within the pharmaceutical industry. Strong knowledge of healthcare dynamics and experience in managing customer relationships to optimize access and reimbursement.
Highest-signal resume keywords
Sales ExperiencePeople ManagementCustomer Relationship ManagementStrategic Business PlanningHealthcare Dynamics Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesMarketingManaged CareCustomer Engagement StrategiesP&L ManagementOmnichannel StrategiesBusiness DevelopmentRegulatory ComplianceTeam DevelopmentFinancial Goal Setting
Soft Skills
LeadershipCommunicationRelationship BuildingCollaborationCustomer-Centric Vision
Certifications & Qualifications
BA/BS DegreeValid Driver’s LicenseMBA or MS Preferred
Industry Keywords
Pharmaceutical IndustryImmunologyInflammatory Bowel DiseaseGastroenterologyProvider OrganizationsIDNsSpecialty PharmaciesAccess/ReimbursementNortheast RegionCompetitive Markets
About the role
Key responsibilities & impact- Lead, recruit, develop, and retain a high-performing regional team
- Execute approved customer engagement strategies to achieve business objectives
- Lead District Managers, who lead field sales representatives across the region
- Own the customer portfolio and overall customer experience
- Ensure accurate and trusted communications across team touchpoints
- Build and sustain relationships with senior leaders and industry thought leaders
- Align account plans with payer and managed-care considerations to optimize access and reimbursement
- Deliver regional business results and meet P&L targets
- Communicate and embed a customer-centric vision across large teams
- Contribute to national strategy and tactics through cross-functional teams
- Identify and pursue opportunities to grow the business
- Leverage payer, patient, and HCP interactions to maximize business potential
- Provide input to annual financial goals for the assigned customer base
- Ensure compliance with company policies, business practices, and regulatory requirements
- Travel throughout the Northeast region as required
Requirements
What you’ll need- BA/BS degree
- At least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry
- Minimum of 3 years of people management experience
- At least 3 years’ experience building and managing customer relationships
- Resident of the Northeast region of the United States
- Ability to travel up to 50%, including overnight trips within the assigned territory
- Ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives
- Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations
- Track record of building and developing high-performing teams
- Valid driver’s license
- Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline preferred
- Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including success in competitive markets and product launches preferred
- No visa sponsorship
Benefits
Comp & perks- Annual bonus eligibility
- Long-term incentive eligibility, if applicable
- Medical, dental, and vision healthcare
- Other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate days
- Sick days
- Remote work arrangement
- Domestic relocation
