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MSD

Senior Director, Team Lead – Medical Affairs, Payers & Health Systems

MSD

. Lead, manage, and develop a team of field-based health-systems Medical Affairs professionals .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $210,400 - $331,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading and managing field-based Medical Affairs teams, with a strong focus on strategic account management and compliance within the healthcare landscape. Possesses advanced knowledge of health-systems, payer dynamics, and medical account management principles.

Highest-signal resume keywords
Advanced Health-Care/Science Doctoral DegreeField Medical Affairs ExperienceKnowledge of U.S. Health-Care Delivery-SystemMedical Account Management PrinciplesStrong Interpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medical Account ManagementPerformance ManagementMetric AnalysisPortfolio Product LaunchesBudget PlanningPharmaco-Economics KnowledgeValue-Based Payment UnderstandingAI-Enabled ApproachesHealthcare Compliance KnowledgePopulation Health Knowledge
Soft Skills
Team LeadershipInterpersonal CommunicationCollaborationCustomer FocusBusiness Acumen
Tools & Technologies
Microsoft Office SuiteTechnical Platforms for Medical Information
Industry Keywords
PayerHealth SystemsIDNsRegulatory EntitiesEthical GuidelinesHealthcare LandscapeCross-Functional LeadershipMedical Affairs PlansHealthcare Delivery PolicyQuality Management

About the role

Key responsibilities & impact
  • Lead, manage, and develop a team of field-based health-systems Medical Affairs professionals
  • Recruit, onboard, train, coach, and evaluate Payer & Health Systems Medical Affairs Directors
  • Manage performance against objectives and competencies through field observation, coaching visits, discussions, feedback, and metric analysis
  • Develop and monitor individual development plans
  • Oversee portfolio product launches and in-line product medical affairs plans
  • Execute medical affairs plans and prioritize payer and health-system accounts
  • Provide insights to headquarters from internal and external health-system stakeholders
  • Coordinate with Commercial, Country Medical Affairs, V&I Global Medical and Value Capabilities, and Outcomes Research leadership
  • Oversee strategic account plans and medical account plans
  • Collaborate on national and regional medical account coverage
  • Monitor the healthcare landscape and allocate medical affairs resources
  • Facilitate communication with senior headquarters leadership for key accounts
  • Represent the Payer & Health Systems team on cross-functional workstreams
  • Ensure compliance with regulations, company policies, ethical guidelines, and standard operating procedures
  • Support development and execution of the Payer & Health Systems medical account plan across the portfolio and account segments
  • Lead medical account planning and management for prioritized health-system regional accounts
  • Contribute to annual resource development and medical meeting coverage plans
  • Provide project support to the Country Medical Affairs organization
  • Contribute to annual budget planning and support management of the team budget
  • Review and approve routine expense reports

Requirements

What you’ll need
  • Advanced health-care/science doctoral degree (e.g., MD, PharmD, PhD)
  • Minimum three (3) years in a customer-facing, field medical-affairs role or relevant experience
  • Deep knowledge of the health-systems environment, including payers and IDNs
  • Knowledge of medical account management principles and processes
  • Thorough knowledge of U.S. health-care delivery-system structure and function and population health
  • AI-first mindset and willingness to learn and implement AI-enabled approaches
  • Excellent interpersonal communication and presentation skills
  • Strong teamwork capabilities and ability to lead across a full product portfolio and multiple customer segments
  • Strong track record managing cross-functional leadership relationships
  • Personal integrity, collaborative mindset, business acumen, and customer focus
  • Understanding of U.S. regulatory entities, local regulatory agencies, and pharmaceutical-industry ethical guidelines
  • Ability to organize, prioritize, work effectively in a changing environment, and motivate a team
  • Strong working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Access)
  • Ability to use technical platforms for collecting, reviewing, and disseminating medical information and team execution
  • Preferred: five years of experience in a field-facing role
  • Preferred: front-line management experience leading field-medical colleagues working with payers or health systems
  • Preferred: knowledge of pharmaco-economics, quality management, value-based payment, and health-care delivery policy and trends
  • Residents of the U.S. and Puerto Rico only
  • No visa sponsorship

Benefits

Comp & perks
  • Annual bonus
  • Long-term incentive, if applicable
  • Medical, dental, and vision healthcare benefits for employee and family
  • Other insurance benefits for employee and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate days
  • Sick days
  • Remote work arrangement
  • 25% travel requirement
  • No relocation required