Senior Specialist, Export

MSD

. Receive, validate, acknowledge, and manage incoming customer forecasts and export orders for the customer base .

Posted 10/16/2026full-timeUnited StatesSenior💰 $106,200 - $167,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Supply Chain Management, including ERP-based Order-to-Cash Management and International Trade Compliance. Proven ability to enhance Customer Delivery and implement Business Process Improvements while maintaining strong communication and critical thinking skills.

Highest-signal resume keywords

Supply Chain Management (SCM)ERP-Based Order-To-Cash ManagementInternational Trade ComplianceSAP ECC and GTSBusiness Process Improvements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisInventory ManagementLogistics OperationsPerformance MetricsProduction PlanningProject ManagementShipment TrackingTransportation ManagementFreight LogisticsRegulatory Compliance

Soft Skills

Strong Interpersonal SkillsCommunication SkillsCritical Thinking

Tools & Technologies

SAP ECCSAP GTSERP Systems

Industry Keywords

Pharmaceutical Industry OperationsFreight TermsTrade Compliance ConceptsCustomer SatisfactionSupply Chain Operations

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Receive, validate, acknowledge, and manage incoming customer forecasts and export orders for the customer base
Interact with customers and Planning & Logistics organizations to ensure forecast accuracy, product availability, shipping arrangements, and order status
Communicate order-status changes to appropriate individuals and customers throughout the supply chain
Generate and submit required shipment documentation, including documents accompanying shipments and documents transmitted for customs clearance
Maintain knowledge of current procedures and business issues to facilitate solutions to customer orders, complaints, and inquiries
Identify and implement business process changes consistent with departmental or Company continuous improvement initiatives
Serve as primary contact for customers and internal stakeholders regarding US export orders, related financial transactions, and customer forecasts
Proactively manage intercompany orders and customer inquiries involving global Company entities, joint ventures, divestiture customers, donations, and unique third-party customers
Support overall customer satisfaction for the assigned region

Requirements

What you’ll need

Bachelor’s degree in supply chain, Logistics, or related field with a minimum 5 years of experience in supply chain, or High School Diploma with minimum 9 years of experience in lieu of education
Significant experience with ERP-based order-to-cash management
Understanding of freight terms and execution across all modes of transportation, including trade compliance concepts
Ability to work independently or in a team of globally located colleagues
Strong interpersonal and communication skills
Critical thinking to solve problems and develop solutions on time-sensitive operational challenges
Significant experience with SAP ECC and GTS preferred
Familiarity with pharmaceutical industry operations, terms, and practices preferred
Business Process Improvements
Customer Delivery
Data Analysis
Enterprise Resource Planning (ERP)
Freight Logistics
International Trade Compliance
Inventory Management
Logistics Operations
Manufacturing Supply Chain
Performance Metrics
Production Planning
Project Management
Regulatory Compliance
Shipment Tracking
Shipping Contracts
Supply Chain Management (SCM)
Supply Chain Operations
Transportation Management
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Current Contingent Workers apply HERE
US and Puerto Rico Residents Only

Benefits

Comp & perks

Annual bonus and long-term incentive, if applicable
Medical, dental, vision healthcare and other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days
Hybrid flexible work arrangement