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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in U.S. and Puerto Rico payroll processing, compliance with payroll regulations, and operational governance. Proficient in payroll automation, process improvement, and managing vendor relationships to enhance payroll efficiency.
Highest-signal resume keywords
U.S. And Puerto Rico Payroll OperationsADP Payroll ServicesPayroll Tax CompliancePayroll Process ImprovementPayroll Accounting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingPayroll Tax ServicesGarnishment AdministrationYear-End ProcessingPayroll GovernanceFinancial ControlsOperational GovernanceProcess AutomationAnalyticsRegulatory Compliance
Soft Skills
Analytical SkillsProblem-SolvingProject ManagementTime ManagementCommunication
Tools & Technologies
ADPAI-Driven AnalyticsAutomation Tools
Industry Keywords
Payroll RegulationsService-Level AgreementsOperational StatisticsEmployee InquiriesMergers And Acquisitions
About the role
Key responsibilities & impact- Ensure accurate, timely, and compliant U.S. and Puerto Rico payroll processing
- Oversee payroll production schedules, operational calendars, and critical processing activities
- Control payroll escalations and resolve complex payroll issues and employee inquiries
- Serve as operational liaison and primary relationship specialist for ADP payroll services
- Monitor ADP performance metrics, SLAs, operational statistics, service trends, invoices, and vendor charges
- Identify opportunities for automation, standardization, and continuous process improvement using AI-driven analytics and automation tools
- Ensure compliance with federal, state, local, and Puerto Rico payroll regulations and reporting requirements
- Support payroll tax withholding, reporting, filing, remittance, corrections, and reconciliations
- Own payroll processes, controls, audits, regulatory inquiries, and audit readiness
- Coordinate quarter-end and year-end payroll activities, including tax filings, W-2 and 1099 reporting, wage reconciliations, and employee communications
- Oversee payroll accounting, payroll-to-general-ledger processes, garnishments, banking transactions, and account balancing
- Partner with HR, Compensation, Benefits, Global Mobility, Tax, Legal, Finance, Accounting, ADP, and external providers
- Support legal entity changes, mergers, acquisitions, divestitures, integrations, and separations
- Drive payroll transformation, automation, AI anomaly detection, scalability, and employee-experience initiatives
- Develop and maintain payroll SOPs, work instructions, knowledge articles, and process documentation
Requirements
What you’ll need- Minimum of a Bachelor’s Degree, or currently in pursuit of degree completion in human resources, business or a related discipline
- Minimum of 6 years’ experience; with a Masters’ degree, minimum experience is 4 years
- Experience supporting U.S. and Puerto Rico payroll operations
- Demonstrated experience operating within an outsourced payroll environment
- Strong knowledge of federal, state, local, and Puerto Rico payroll regulations and tax compliance requirements
- Experience with ADP payroll services, payroll tax services, garnishment administration, year-end processing, and payroll governance
- Proven experience supporting vendor relationships, service-level agreements (SLAs), operational governance, and escalation management
- Strong understanding of payroll accounting, payroll reconciliations, general ledger integrations, and financial controls
- Experience supporting mergers, acquisitions, divestitures, legal entity changes, and organizational transformations
- Demonstrated experience owning payroll process improvement, automation, and transformation initiatives
- High degree of expertise in wage and garnishment administration
- Strong analytical, problem-solving, and project management skills
- Ability to deliver on multiple priorities and meet critical deadlines in a fast-paced environment
- U.S. and Puerto Rico residency required
- No visa sponsorship available
- Valid driving license not required
Benefits
Comp & perks- Annual bonus and long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate and sick days
- Hybrid work arrangement
- 10% travel requirement
- Relocation not provided
