Vaccines Customer Representative

MSD

. Support customers with clinical information, education, and resources concerning company vaccines .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $106,200 - $167,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vaccine management, customer engagement, and sales strategy development to improve immunization rates. Proficient in utilizing data analysis and market insights to drive business results and enhance customer relationships.

Highest-signal resume keywords

Vaccine ManagementSales ExperienceData AnalysisCustomer EngagementTerritory Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentMarket AnalysisBusiness PlanningImmunization KnowledgeContract Adherence

Soft Skills

Customer Trust BuildingCommunicationTenacityCollaborationLearning Agility

Tools & Technologies

Vaccine IQBusiness Performance Monitoring Tools

Certifications & Qualifications

Valid Driver's License

Industry Keywords

VaccinesHealthcareSales SupportMarketingImmunization Rates

About the role

Key responsibilities & impact

Support customers with clinical information, education, and resources concerning company vaccines
Provide reimbursement information and support contract adherence
Engage health care providers and business professionals in balanced product sales presentations
Provide vaccine management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress
Maintain professional, health care environment, product, marketplace, and promotional-material knowledge
Conduct quarterly business reviews and educate customers on maximizing vaccine contract performance
Assist customers with education and tools such as Vaccine IQ to improve immunization rates
Monitor business performance against objectives using company-provided tools
Develop territory-level business plans focused on improving immunization rates
Maintain knowledge and certification across the company vaccine portfolio and CDC immunization schedules
Serve as primary contact for select customer accounts and understand practice structures, business models, influencers, and patient needs
Identify business opportunities and share information with relevant stakeholders
Coordinate with customer teams to develop account strategies aimed at improving immunization rates

Requirements

What you’ll need

Bachelor’s Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience
Equivalent experience may include professional sales, marketing, military, or healthcare/scientific field experience
Strong ability to build customer trust and demonstrate value in selling situations
Ability to segment customer populations and apply buying-behavior insights
Ability to assess market potential, identify opportunities and risks, develop territory plans, and drive business results
Ability to understand account interdependencies and maximize account performance through collaborative business planning
Ability to convey technical concepts accurately and clearly
Tenacity to achieve measurable results and overcome setbacks
Pursuit of learning and applying new skills
Ability to utilize new or existing technologies innovatively
Ability to use data to analyze trends and drive business results
Valid Driver's license
Vaccines experience preferred
Understanding of Marketing/Sales and/or Marketing/Sales Support Functions/Operations preferred

Benefits

Comp & perks

Annual bonus and long-term incentive, if applicable
Medical, dental, vision healthcare and other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days