Vaccines Customer Team Leader

MSD

. Lead and manage Customer Representatives in identifying customer needs .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $173,200 - $272,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing customer representatives and driving customer-focused initiatives within the pharmaceutical and healthcare sectors. Proven ability to establish relationships with key thought leaders and manage account planning and strategies effectively.

Highest-signal resume keywords

Field Sales ManagementPharmaceutical Sales ExperienceAccount Planning and StrategiesClient Coaching and DevelopmentHealthcare and Pharmaceutical Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceMarket AnalysisLead GenerationProduct KnowledgeAnalytical Problem Solving

Soft Skills

Decision MakingOrganizational LeadershipCustomer EngagementBusiness Networking

Certifications & Qualifications

Valid Driver's License

Industry Keywords

PharmaceuticalBiotechHealthcareManaged CareVaccines

About the role

Key responsibilities & impact

Lead and manage Customer Representatives in identifying customer needs
Coach representatives and oversee training
Complete people management processes for Customer Representatives
Develop and resource the customer team to address customer needs
Establish and advance the company’s customer-focused initiative
Lead a field-based Arizona/Nevada district
Travel at least 50% of the time
Support healthcare providers and healthcare systems with clinical product information, education, training programs, and resources
Collaborate with extended teams toward common goals
Apply account planning and management skills

Requirements

What you’ll need

BA/BS degree with 6-8 years of sales experience OR a high school diploma with 10+ years of equivalent experience
At least 4 years in pharmaceutical, biotech, or healthcare industries preferred
Equivalent experience may include professional sales, healthcare/scientific work, professional marketing, or military experience
Valid driver's license
Ability to travel the amount required by the role
Minimum 3 years working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations preferred
Minimum 2 years working in Marketing, Managed Care, or Sales Support within the pharmaceutical industry preferred
Experience selling in the Pharmaceutical, Biotech, or Medical Device Industry preferred
Previous Field Sales Management experience preferred
Ability to establish relationships and networks within a customer organization
Vaccines experience preferred
Account planning and strategies
Analytical problem solving
Business networking and sales
Client coaching and development
Customer communications, engagement, and management
Decision making
Healthcare and pharmaceutical sales
Lead generation
Market analysis
Organizational and people leadership
Outside sales
Product knowledge
Must be a US or Puerto Rico resident
No visa sponsorship available
Valid driving license required

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Remote work arrangement
Relocation: Domestic