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Automotive Warranty Auditor – Field-Based
MSX International. Analyze after-sales processes and verify the compliance of warranty files at dealerships across the manufacturer's network throughout France .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong automotive mechanical and technical knowledge to assess compliance in after-sales processes, with a focus on auditing repair files and providing actionable recommendations. Proficient in data collection and analysis, with excellent communication skills for presenting findings to dealership management.
Highest-signal resume keywords
Automotive After-Sales ExperienceAutomotive Mechanical KnowledgeIT Tools ProficiencyAnalytical ThinkingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance AssessmentRepair File AuditingData CollectionField Visit PlanningAnomaly IdentificationAction Plan DevelopmentTechnical DocumentationWarranty File VerificationRepair Work AssessmentService Management
Soft Skills
Excellent CommunicationTeaching SkillsDiplomatic SkillsThoroughnessTeam Collaboration
Tools & Technologies
ExcelIT Tools
Certifications & Qualifications
Valid Category B Driving Licence
Industry Keywords
Automotive After-Sales SectorQuality AuditingVehicle MaintenanceAfter-Sales EngineeringRepair Procedures
About the role
Key responsibilities & impact- Analyze after-sales processes and verify the compliance of warranty files at dealerships across the manufacturer's network throughout France
- Assess the compliance of repair work and document management against the manufacturer's standards
- Collect data, plan field visits, and identify priority areas for review
- Audit repair files, replaced parts, and manufacturer procedures
- Identify non-compliance, billing/claim anomalies, and opportunities for improvement
- Explain anomalies and provide practical recommendations to Warranty and After-Sales Managers
- Co-develop an action plan with the After-Sales Manager
- Present audit results and the action plan to dealership management
- Report on activities and respond to advisory requests from the dealer and dealership network
Requirements
What you’ll need- Experience in the automotive after-sales sector (automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management)
- Strong automotive mechanical and technical knowledge to assess the consistency of repair and intervention files
- Proficiency in IT tools and Excel (tracking and dashboards)
- Excellent communication, teaching, and diplomatic skills
- Thoroughness and analytical thinking
- Ability to work independently and as part of a team
- Valid Category B driving licence
- Enjoy working in the field and be available for regular travel
- This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles
Benefits
Comp & perks- Company vehicle, with travel expenses covered
- Paid annual leave and RTT days
- Health insurance and disability/life insurance coverage
- Works Council (CSE) benefits