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Automotive Warranty Auditor, Mobile
MSX International. Analyze automotive after-sales processes and verify the compliance of warranty claims at dealerships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong automotive mechanical and technical knowledge, with expertise in analyzing after-sales processes and ensuring compliance with manufacturer standards. Capable of conducting dealership audits, presenting findings, and developing action plans to improve warranty claims and repair processes.
Highest-signal resume keywords
Automotive After-Sales ExperienceWarranty Claims ComplianceDealership AuditsIT Tools ProficiencyExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive MechanicsAfter-Sales EngineeringQuality AuditingService ManagementRepair Order AnalysisData CollectionCompliance AssessmentAction Plan DevelopmentTechnical KnowledgeAnalytical Approach
Soft Skills
CommunicationTeachingDiplomacySelf-MotivationTeam Collaboration
Tools & Technologies
ExcelIT ToolsDashboards
Certifications & Qualifications
Full Valid Category B Driver's License
Industry Keywords
Automotive After-SalesWarranty ClaimsCompliance StandardsRepair ProcessesField Visits
About the role
Key responsibilities & impact- Analyze automotive after-sales processes and verify the compliance of warranty claims at dealerships
- Assess the compliance of repairs and document management against the manufacturer’s standards
- Collect data, plan field visits, and prioritize key areas for review
- Conduct dealership audits covering repair orders, replaced parts, and manufacturer procedures
- Identify non-compliance, billing/claim-handling discrepancies, and opportunities for improvement
- Explain discrepancies to Warranty and After-Sales Managers and provide recommendations
- Co-develop an action plan with the After-Sales Manager
- Present audit findings and the action plan to dealership management
- Ensure accurate reporting and respond to consulting requests from the dealer and dealership network
Requirements
What you’ll need- Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management
- Strong automotive mechanical and technical knowledge
- Proficiency with IT tools and Excel, including tracking and dashboards
- Excellent communication, teaching, and diplomacy skills
- Rigorous and analytical approach
- Self-motivated, autonomous, and able to work effectively in a team
- Full, valid Category B driver’s license
- Enjoy working in the field and be available for regular travel
- This position is not intended for financial or accounting audit profiles
Benefits
Comp & perks- Company car, with travel expenses covered
- Paid vacation and RTT days
- Health and disability insurance
- Works council benefits