Automotive Warranty Field Auditor – M/F

MSX International

. Analyze automotive aftersales processes and assess the compliance of repairs and document management at dealerships .

Posted 10/5/2026full-timeRemote • Paris • FranceMid-LevelSenior💰 €37,000 - €41,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong automotive mechanical and technical knowledge to assess compliance in aftersales processes, with a methodical and analytical approach to identifying operational improvements. Capable of effectively communicating findings and recommendations to dealership management while utilizing IT tools for accurate reporting.

Highest-signal resume keywords

Automotive Aftersales ExpertiseDealership AuditsRepair File AssessmentIT Tools ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automotive MechanicsVehicle MaintenanceQuality AuditService ManagementAnalytical Skills

Soft Skills

Teaching SkillsDiplomatic SkillsMethodical ApproachTeam CollaborationIndependent Work

Tools & Technologies

ExcelTracking ToolsDashboards

Certifications & Qualifications

Valid Category B Driving Licence

Industry Keywords

Aftersales ProcessesCompliance AssessmentOperational ImprovementRepair FilesManufacturer Procedures

About the role

Key responsibilities & impact

Analyze automotive aftersales processes and assess the compliance of repairs and document management at dealerships
Gather case data, plan field visits, and identify priority checkpoints
Conduct dealership audits covering repair files, replaced parts, and manufacturer procedures
Identify non-compliance, billing/coverage anomalies, and opportunities for operational improvement
Explain anomalies to Warranty and Aftersales Managers and provide practical recommendations
Co-develop, with the Aftersales Manager, a roadmap to address discrepancies and improve site performance
Present audit findings and the action plan to dealership management
Ensure accurate reporting and respond to requests for advice from the agent and dealer network

Requirements

What you’ll need

Background in automotive aftersales, such as automotive mechanics/vehicle maintenance, aftersales engineering, quality/audit, service management, or aftersales management
Strong automotive mechanical and technical knowledge, enabling you to assess the consistency of repair files
Good command of IT tools and Excel, including tracking and dashboards
Strong communication, teaching, and diplomatic skills
Methodical approach and analytical mindset
Ability to work independently and as part of a team
Valid Category B driving licence
Enjoy working in the field and be available for regular travel
This role focuses on automotive technical expertise and processes and is not intended for financial or accounting audit profiles

Benefits

Comp & perks

Company car, with travel expenses covered
Paid leave and additional time off (RTT)
Health and disability/life insurance coverage
Works council benefits